Sr. eCommerce Merchandising Specialist

Our teamThe Merchandising team is part of the Channel organization and plays a central role in bringing products to market and continuously improving their performance across Amazon and other marketplaces in the EU and US.

We act as a bridge between Listing, Design, Product, Operations, and other cross-functional stakeholders, translating product and customer needs into strong marketplace experiences. Our work combines GTM execution, merchandising, performance analytics, marketplace SEO, UX/CX, experimentation, and AI-enabled optimization to improve discoverability, conversion, and the overall shopping journey.

Key Responsibilities

• Own GTM merchandising execution for new product launches across Amazon EU and US, from listing briefs through launch and post-launch optimization.

• Drive marketplace SEO, including keyword research, titles, bullets, attributes, backend terms, taxonomy, and search visibility.

• Create and QA briefs for listing content, imagery, A+ Content, video, and Brand Stores.

• Analyse traffic, CTR, conversion, search visibility, sales, and customer behaviour to identify opportunities and provide actionable insights.

• Conduct Walk the Store and UX/CX reviews to identify customer friction and improve the shopping journey.

• Develop and manage A/B tests and conversion optimization initiatives, measuring impact and scaling learnings.

• Drive ongoing listing, Brand Store, and subcategory optimization.

• Use AI and LLM tools for SEO, listing analysis, QA, research, insight generation, and workflow automation.

• Develop frameworks to improve AI readability and AI-ready marketplace content.

• Build and maintain merchandising standards, documentation, and optimization playbooks.
  

Skills & Experience

• 3–5 years of experience in eCommerce merchandising, Amazon, or marketplace management.

• Good Amazon Seller Central experience, including GTM/product launches, listing optimization, A+ Content, and Brand Stores.

• Strong understanding of marketplace SEO, UX/CX, and conversion drivers.

• Analytical and comfortable turning performance data into actionable insights.

• Practical experience using AI/LLM tools for research, analysis, optimization, and workflow efficiency.

• Strong product understanding and ability to translate features into clear customer value.

• Strong Excel/Google Sheets skills and confidence working with dashboards and large datasets.

• Proactive, bold, detail-oriented, and comfortable challenging assumptions.

• Strong ownership, project management, and cross-functional collaboration skills.

• Fluent English.

Nice to have

• Experience with Amazon and third party tools experimentation, A/B testing, or conversion optimization.

• Experience with marketplace tools such as Helium 10, Keepa, DataHawk, Jungle Scout, or similar.

• Experience working across multiple marketplaces regions, particularly EU and US.

• Experience with BI, dashboarding, automated reporting, or data visualization tools.

• Experience managing large catalogs, taxonomy, variations, or scalable listing optimization.

• Experience merchandising for both B2C and B2B customers.

• Additional European languages.

Why You'll Love Working Here

We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.

About Us

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.

Commitment to Diversity, Equity, & Inclusion

Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone