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Home-Based Embroidery Digitizer

Role overview

Qualifications

  • Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field
  • 1-3 years of professional digitizing experience
  • Proficiency with digitizing software (e.g., Wilcom, Hatch, Embird, Tajima DG)
  • Strong verbal, written, and English communication skills

Responsibilities

  • Convert vector/raster artwork into embroidery machine files using digitizing software
  • Select appropriate stitch types based on design and fabric
  • Adjust stitch density, underlay, and pull compensation for different fabric types
  • Communicate with designers to clarify design intent and revisions

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Organizational Skills
  • Communication
  • Constructive Feedback
  • Time Management

About the company

Delegate CX logo

Delegate CX

Outsourcing & Offshoring

Growth Made Achievable. Hiring Made Easy. At DCX, we help ambitious US businesses in the Promo industry grow and scale more cost-effectively. We do this by equipping you and your team with highly-trained global talent, optimized onboarding processes and industry expertise, all designed to help you overcome your hiring challenges, add that much-needed layer of support for your team, and get back valuable time to focus on growing the business.

Company details

Company typeStartup
IndustryOutsourcing & Offshoring
Company size11 - 50

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Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The DCX Client Services Home-Based Embroidery Digitizer has a strong ability to listen to the client, understand their goals, and assist in the creation of creative solutions with a high visual impact. This role will work closely with the design and production teams to ensure every piece embroiders cleanly, accurately, and efficiently. Your creativity, attention to detail, and understanding of design principles will play a vital role in shaping the visual identity and success of the client's brand. 

REQUIRED CORE COMPETENCIES 

  • Strong portfolio demonstrating a range of design skills and creativity across different mediums 

  • Able to give and receive constructive criticism   

  • Strong understanding of design principles, visual composition, and details 

  • Excellent communication skills to effectively collaborate with team members and clients 

  • Effective time management skills and the ability to meet deadlines  

WHAT YOU WILL DO 

  • Convert vector/raster artwork into embroidery machine files (e.g., .DST, .PES, .EXP) using digitizing software

  • Select appropriate stitch types (satin, fill, running) based on design and fabric

  • Adjust stitch density, underlay, and pull compensation for different fabric types

  • Resize and adapt existing designs for different garments or hoop sizes

  • Maintain an organized library of digitized files

  • Communicate with designers to clarify design intent and revision

Requirements

  • Proven experience digitizing for embroidery (portfolio required)

  • Proficiency with digitizing software (e.g., Wilcom, Hatch, Embird, Tajima DG)

  • Strong understanding of fabric types and how they affect stitching

  • Excellent attention to detail and color/shape accuracy

  • Ability to manage multiple projects and meet deadlines

  • Basic knowledge of embroidery machine operation a plus

WHAT WE LOOK FOR 

  • Education: Bachelor's degree in Graphic Design, Fine Arts, Visual Communication, or related field.  

  • Experience: 1-3 years of professional digitizing experience

  • Language Proficiency: Strong verbal, written, and English communication skills.  

  • Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  

  • Technical Skills: Experience with 3D puff, applique, or specialty stitching

  • Industry Specific Software/Knowledge:   

  • Proficient with Adobe Illustrator, Adobe Photoshop, and InDesign.  

  • Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.  

  • Demonstrates ability to handle multiple tasks and priorities through organization and priority setting while meeting stringent deadlines.  

  • Passion for design and a keen eye for aesthetics, trends, and innovation in the graphic design field.  

WHAT WE OFFER 

  • Salary Range: Php 55,000 - Php 70,000 

  • Industry: Promotional Products  

  • Job Type: Full-time 

  • Work Shift: 8:00 AM - 5:00 PM CST (USA) 

  • Workdays: Monday through Friday (USA) 

  • #DCXWorkFromHome Set up

BENEFITS OF WORKING WITH US

  • Industry-leading salary packages 

  • Permanent work-from-home setup 

  • Company equipment provided 

  • Government-mandated benefits employer share

  • Internet stipends upon regularization 

  • HMO Coverage upon regularization (with an option to enroll as early as Day 1)

  • PTO credits and service incentive leaves 

  • Major spring and winter company live events 

  • Monthly employee appreciation virtual events 

  • Company-provided career skills training courses 

  • A company culture focused on your personal and professional growth

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! 

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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