Team Lead, Coding

Welcome to Ovation Healthcare!  

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.  

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.  

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.  

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.  

Summary:

​The Coding Team Lead supports daily operational management for the organization's assigned client(s). This position will assist with the ongoing and continuous development and implementation of all coding services by managing resources and ensuring employees work efficiently while maintaining quality expectations for their assigned client(s). The role of the Team Lead includes establishing and maintaining positive relationships with current and past client contacts, coders, and team members from various revenue cycle management departments, both internal and external. Monitoring, tracking, and maintaining DNFC goals and other service-level agreements. The Team Lead should work with the Coding Operations/Account Manager to ensure all policies and procedures are followed and mentor coders assigned to their accounts.

Duties and Responsibilities:

• Serve as the point of contact and coding subject matter expert for their assigned clients.

• Manage both on and offshore coding resources tasks and assignments.

• Monitor volume and employee efficiency to maintain SLAs and other contractual obligations.

• Assist in growing coding services.

• May be asked to assist with interviewing candidates.

• Perform or oversee coding, quality reviews, and other middle revenue cycle services.

• Perform, oversee, participate in, and recommend process improvements and operational changes to improve efficiency and client relationships.

• Provide weekly updates regarding the team’s performance in their assigned clients.

• Assist with training and mentoring internal coding staff.

• Create, maintain, and enforce standard operating procedures for their assigned client (client reference documents).

Knowledge, Skills, and Abilities:

• Excellent working knowledge of coding and complete revenue cycle management services.

• Strong professional verbal and written communication skills.

• Ability to prioritize efforts while multi-tasking in a fast-paced environment utilizing critical thinking skills.

• Excellent organizational skills.

• A team player, always willing to contribute to the organization.

• Use of Microsoft and Windows products.  

Work Experience, Education, and Certifications:

• AHIMA/AAPC Credentials

• Three or more years of Coding experience

100% Remote