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Manager, Productivity & Performance MSP

Role overview

Qualifications

  • Relevant tertiary qualification
  • Experience in governance, performance monitoring, reporting, or assurance roles within Defence, government, or complex environments
  • Strong analytical capability, with experience working with KPIs, SLAs, and performance metrics
  • Ability to obtain and maintain a security clearance

Responsibilities

  • Lead governance, assurance, and performance reporting activities across the Major Service Provider (MSP)
  • Monitor and evaluate project, contract, and supplier performance, ensuring delivery against agreed KPIs, SLAs, and business objectives
  • Provide clear, data-driven insights and reporting to support informed decision-making by MSP leadership
  • Drive compliance with contractual, regulatory, and organisational requirements through effective controls and governance frameworks

Key facts

Hard skills

Other skills

  • Governance
  • Analytical Skills
  • Leadership
  • Collaboration

About the company

KBR, Inc. logo

KBR, Inc.

Engineering Services

We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 30,000 people performing diverse, complex and mission-critical roles in 34 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.

Company details

Company typeXLarge
IndustryEngineering Services
Company size10001

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Job description

Title:

Manager, Productivity & Performance MSP

At KBR – We do things that matter.

We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.

KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.

Think.KBR.com

KBR in Australia

With over 65 years working on some of Australia’s largest and most complex projects, KBR has unmatched experience supporting the nation’s critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.

Learn more about KBR in Australia  

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

The Opportunity:

As the Manager, Productivity & Performance (MSP), you will drive governance, performance oversight, and assurance across the Major Service Provider (MSP), ensuring projects, contracts, and suppliers deliver against agreed outcomes.

You will provide critical performance insights, coordinate governance and compliance activities, and lead continuous improvement initiatives that support effective decision-making, accountability, and operational excellence.

This is an opportunity to influence strategic outcomes while fostering consistent, compliant, and measurable service delivery.

This is a permanent full-time opportunity and can be based out of any major city across Australia. Remote working arrangements will be considered on a case-by-case basis.

The successful candidate must hold a Baseline security clearance or higher.

Responsibilities:

  • Lead governance, assurance, and performance reporting activities across the Major Service Provider (MSP).
  • Monitor and evaluate project, contract, and supplier performance, ensuring delivery against agreed KPIs, SLAs, and business objectives.
  • Provide clear, data-driven insights and reporting to support informed decision-making by MSP leadership.
  • Drive compliance with contractual, regulatory, and organisational requirements through effective controls and governance frameworks.
  • Identify performance risks, gaps, and opportunities, and implement strategies to improve delivery outcomes and accountability.
  • Coordinate audits, reviews, and assurance activities, ensuring improvement actions are tracked and embedded.
  • Support workforce planning through performance reporting, resource insights, and identification of emerging capability needs.
  • Lead and develop a high-performing team, fostering a culture of collaboration, continuous improvement, and operational excellence.

As the ideal candidate you will bring:

Essential:

  • Relevant tertiary qualification and ability to obtain and maintain a security clearance.
  • Experience in governance, performance monitoring, reporting, or assurance roles within Defence, government, or complex environments.
  • Strong analytical capability, with experience working with KPIs, SLAs, and performance metrics.
  • Experience operating within governance and compliance frameworks.
  • Ability to identify risks, trends, and improvement opportunities from data and reporting.
  • Strong communication skills, with the ability to present insights clearly to stakeholders.

Desirable:

  • Experience within Defence or Defence Industry environments.
  • Experience supporting audits, assurance, or compliance activities.
  • Familiarity with MSP or multi-project delivery environments..

All candidates will be required to hold and maintain an active Baseline Defence Security Clearance. Only candidates holding a Baseline Clearance or above should apply.

What we will offer you:

  • A workplace culture certified as a Great Place To Work
  • Flexible working
  • Competitive salary (including annual reviews)
  • Paid parental leave
  • Income protection
  • Corporate rewards
  • Salary packaging/Novated leasing
  • Employee stock purchase plans
  • Flu shots, skin checks and discounted private health insurance
  • Career development: Online learning, mentorship and career pathways

If you’re ready to shape tomorrow, let’s get started. Apply Now!

Please note. Shortlisting will take place as applications are received, therefore the advertisement may close early if a suitable candidate is identified.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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