E-commerce administrator

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With 1,500 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer—

• Work that matters
• A values-based culture where people care about each other and the work they do together
• Flexibility
• Training and development to accelerate learning and career advancement
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Pay range is $25.00 - $31.50 / hour

Position Summary

The Ecommerce Administrator is responsible for managing and optimizing the company’s online sales platforms. This role ensures products, content, customer experience, and backend systems work together seamlessly to drive revenue, improve performance, and maintain operational excellence across all ecommerce channels.

• Website & Platform Management
  • Create, maintain and update product listings, descriptions, pricing, and digital assets across Adobe Commerce ecommerce platform.
  • Monitor site functionality and coordinate fixes with developers.
  • Ensure accurate inventory tracking, SKU management, and categorization.
• Content & Merchandising
  • Upload product images, videos, and copy, ensuring SEO best practices are met.
  • Execute promotional campaigns, discounts, and seasonal merchandising updates.
  • Optimize product pages for usability, conversion, and search visibility.
• Order & Customer Management
  • Oversee order flow from purchase to fulfillment and troubleshoot issues.
  • Coordinate with purchasing regarding pricing and inventory discrepancies.
  • Support customer service teams with product or order-related escalations.
• Analytics & Reporting
  • Identify opportunities for revenue growth and process improvement through data analysis.
• Marketing & SEO Support
  • Support digital marketing initiatives including edits and new coms page creation.
  • Manage onsite SEO elements—meta descriptions, tags, product keywords.
• Systems & Tools
  • Assist in onboarding new tools and technologies to enhance ecommerce operations.
• Model the Company’s values to influence others to perform in an aligned manner.
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Ecommerce platform administration
• Product data management
• SEO and digital assets optimization
• Basic HTML/CSS (nice to have)
• Analytics and reporting
• Project management
• Problem-solving and troubleshooting

Education and Experience

• Bachelor’s degree in Marketing, Business, Ecommerce, IT, or related field (preferred).
• 2+ years of ecommerce or digital operations experience.
• Familiarity with ecommerce and CMS platforms (Shopify, Magento, BigCommerce, Amazon Seller Central, Wordpress, etc.).
• Strong understanding of SEO, digital merchandising, and conversion optimization.
• Proficient in Excel/Sheets and comfortable analyzing data.
• Excellent attention to detail and organizational skills.
• Ability to collaborate across teams (marketing, operations, IT, customer service).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for qualified individuals with disabilities if necessary to perform the essential functions of this position.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

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