Global Partner Program Manager

Position:

Job Description:

Role Overview

Arrow ECS is seeking a Global Partner Program Manager to support the design, launch, governance, and ongoing management of a scalable global partner program. This role will coordinate cross-functional teams, manage program reporting, and help drive adoption, consistency, and measurable business impact across regions.

What You’ll Be Doing

• Support the design, launch, and ongoing management of a global partner program.
• Translate program objectives into clear plans, milestones, governance routines, and success measures.
• Coordinate cross-functional workstreams across operations, marketing, IT, legal, sales, finance, regional teams, vendors, and partners.
• Manage the team scorecard and impact metrics to track adoption, performance, and business outcomes.
• Liaise with Finance and IT to ensure consistent reporting, dashboards, data definitions, and measurement processes.
• Partner with Marketing Intelligence on segmentation adjustments tied to program eligibility, insights, and go-to-market priorities.
• Prepare clear communications, status updates, launch summaries, and stakeholder briefings.

What We're Looking For

• Bachelor’s degree in Business, Marketing, Technology, Operations, or a related field; Master’s degree preferred.
• 12+ years of related experience, or equivalent experience, in partner programs, channel management, program management, sales operations, marketing operations, or strategic business execution.
• Strong project management skills, including planning, dependency tracking, risk management, reporting, and follow-up.
• Experience managing complex, cross-functional initiatives across regions, time zones, and matrixed teams.
• Strong written and verbal communication skills, including executive-ready updates and decision materials.
• Outcome-oriented mindset with a bias for action, accountability, and measurable impact.

 Preferred Qualifications

• Experience with partner incentives, enablement, loyalty programs, or channel program governance.
• Experience in IT distribution, technology ecosystems, cloud marketplaces, or partner-led go-to-market models.
• Proficiency with data analysis, dashboards, reporting tools, or program performance tracking.

Work Arrangement

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership

What's In It For You

• Medical, Dental, Vision Insurance 

• 401k, With Matching Contributions 

• Short-Term/Long-Term Disability Insurance 

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options 

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Tuition Reimbursement 

• Growth Opportunities 

• And more! 

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.