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Logistics Coordinator - Project Based

Role overview

Qualifications

  • 3+ years of experience in operations, logistics, and/or supply chain providing operational support for wholesale and direct-to-consumer accounts
  • Experience working within ERP and vendor portal
  • Experience working with a 3PL is a plus
  • Experience with MS Dynamics 365, SPS Commerce is a plus

Responsibilities

  • Oversee order fulfillment process from receipt of order through successful delivery to the customer for eCommerce marketplaces and specialty retailers
  • Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame
  • Review customer vendor guides and communicate any changes and/or updates to our 3PL partner
  • Order customer specific product level labeling and packaging as per vendor guides

Key facts

  • Remote from: Philippines
  • Fixed term
  • Mid-level (2-5 years)
  • Transportation / Logistics Manager
  • English

Hard skills

Other skills

  • Communication
  • Teamwork

About the company

iSupport Worldwide logo

iSupport Worldwide

Outsourcing & Offshoring

Hire Your Offshore Staff From The Philippines Today! iSupport Worldwide is one of the leading offshoring, staffing, and outsourcing companies in the Philippines. We provide dedicated and trusted offshoring solutions for fast-growth companies and Small-Medium Businesses (SMB) in any industry, vertical, and language. Founded in 2006, iSupport Worldwide is a US-owned BPO company with offices in the Central Business District of Ortigas, Philippines.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Position: Logistics Coordinator

Work Setup: Work from Home

Looking for an Operations Support Coordinator who will be responsible for supporting daily operations, flow, and logistics of eCommerce marketplaces and direct-to-consumer orders. This role reports directly to Manager, Sales Channel Operations supporting order flow, system issue resolution, and EDI messaging. We are looking for a collaborative team player, who is comfortable working in a fast-paced, start-up environment undergoing rapid growth. A successful candidate will use great communication skills and provide high-quality service to all stakeholders.

How you will make an impact:

  • Oversee order fulfillment process from receipt of order through successful delivery to the customer for eCommerce marketplaces and specialty retailers.
  • Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
  • Review customer vendor guides and communicate any changes and/or updates to our 3PL partner.
  • Partner with 3PL in management of the open order report to ensure orders are routed and shipped within the appropriate time frame.
  • Review customer vendor guides for pipeline of accounts and communicate any changes and/or updates to our 3PL partner.
  • Order customer specific product level labeling and packaging as per vendor guides.
  • Process and manage product requests for sales, marketing, promotions, licensors, and employees.

Requirements

Required:

  • 3+ years of experience in operations, logistics, and/or supply chain providing operational support for wholesale and direct-to-consumer accounts
  • Experience working within ERP and vendor portal

Preferred:

  • Experience working with a 3PL is a plus
  • experience with MS Dynamics 365, SPS Commerce is a plus

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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