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Scheduling Coordinator

Role overview

Qualifications

  • Two or more years in scheduling, dispatch, resourcing or booking coordination
  • Experience with a scheduling or field service tool such as ServiceTitan, Skedulo or BigChange
  • Comfortable juggling competing priorities under time pressure
  • Clear phone and written communication with customers and engineers

Responsibilities

  • Build and publish daily and weekly schedules for field or service teams
  • Match jobs to the right skills, location and availability
  • Rework the plan quickly when cancellations or emergencies land
  • Confirm appointments with customers and send reminders

Key facts

  • Remote from: Africa
  • Full time
  • Administrative Assistant
  • English

Hard skills

Other skills

  • Scheduling
  • Communication
  • Time Management
  • Problem Solving
  • Adaptability

About the company

Remote Recruitment logo

Remote Recruitment

Staffing & Recruiting

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK-based companies with finding the best talent for their needs. We operate as a full-service employment agency providing recruitment/staffing for the following specialist fields:- Marketing specialists- Sales- Assistants/adminWe source talent and handle the entire process on your behalf, based on your company’s needs for each role. We also take care of background checks and contracts to ensure you focus your attention where it’s needed, on your business.

Company details

Company typeScaleup
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Salary: R29 000 - R32 000 per month

Remote Recruitment is hiring a Scheduling Coordinator for a UK employer, fully remote from South Africa.

Role overview

You will build the daily schedule that keeps engineers, clinicians or field teams moving, and rebuild it calmly when the day goes sideways. It suits someone who enjoys puzzles and stays level when plans change.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key responsibilities

  • Build and publish daily and weekly schedules for field or service teams
  • Match jobs to the right skills, location and availability
  • Rework the plan quickly when cancellations or emergencies land
  • Confirm appointments with customers and send reminders
  • Track utilisation and flag capacity gaps early
  • Keep the scheduling system accurate in real time

What you'll need

  • Two or more years in scheduling, dispatch, resourcing or booking coordination
  • Experience with a scheduling or field service tool such as ServiceTitan, Skedulo or BigChange
  • Comfortable juggling competing priorities under time pressure
  • Clear phone and written communication with customers and engineers
  • Reliable home internet and a quiet space for UK-hours work

Nice to have

  • Exposure to route or territory optimisation
  • Experience in healthcare, trades or logistics scheduling
  • Familiarity with SLA-driven service environments

What's on offer

A permanent, fully remote role with a defined daily rhythm, a supportive operations manager and real influence over how the day runs. Strong coordinators progress into operations or resource planning.

Remote Recruitment connects South African talent with UK employers. We reply to every application.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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