Commercial Reporting Admin (Manufacturing) | AU | WFH

• Monitor and report on key commercial activities and customer requirements
  
• Track whether customers have placed their required monthly orders
  
• Pull and analyze data relating to product lead-time performance
  
• Assist with regular and ad-hoc commercial reports and forecasts
  
• Maintain accurate commercial records and reporting information
  
• Identify outstanding actions, discrepancies, or issues and follow up with relevant stakeholders
  

• Coordinate daily and weekly cost change activities that are not development dependent
  
• Manage customer-specific cost change requirements, including:
  
• DHS / ECI / ECR – TMCA
  
• CRQ – Ford
  
• Maintain and update relevant EGR systems, including:
  
• CR System – Intranet
  
• CCS – Teamcenter
  

• Assist with resolving discrepancies between customer purchase order pricing and QAD pricing
  
• Coordinate updates to price lists and pricing books where required
  
• Assist with ad-hoc customer pricing update requests
  

• Assist with end-to-end commercial requirements for customer programs
  
• Liaise with Product Development regarding:
  
• Development progress
  
• SIS dates and date changes
  
• Cost changes
  
• Timing plans
  
• Participate in relevant customer and internal meetings as required
  
• Track commercial actions and follow up to ensure requirements are completed within agreed timelines
  

• Provide commercial administration support for new program launches
  
• Coordinate IOQ/Purchase Order requests from customers
  
• Ensure pricing is accurate and established correctly at the commencement of new programs
  
• Assist with forecast and safety stock settings for new parts
  
• Coordinate safety stock revisions and status changes for replacement or superseded parts
  
• Assist with maintaining item-level information, including model codes and model year ranges
  

• Assist with monthly tooling cost recovery activities
  
• Manage customer-specific tooling cost recovery requirements, including:
  
• DV – TMCA
  
• Cost Break Downs – Client A / Client B / Client C
  
• Coordinate tooling-related RFQs through Teamcenter
  
• Prepare and submit invoice requests using the relevant internal processes
  
• Monitor outstanding tooling cost recovery and follow up as required
  

• Support weekly and monthly cost recovery activities as required
  
• Coordinate air freight requests and courier approvals
  
• Obtain customer purchase orders for applicable costs
  
• Track freight invoices with Finance
  
• Prepare and submit invoice requests
  
• Submit invoices to customers and monitor outstanding payments
  

• Assist Finance and Accounts Receivable with customer follow-ups where funding or payment is overdue
  
• Investigate and assist with resolving payment and pricing discrepancies
  
• Support the resolution of customer account and invoicing issues
  
• Assist with new customer account setup in conjunction with Finance, including credit account requirements
  

• Provide ongoing administrative support to the OEM Sales team
  
• Assist with customer forecasts and obtain updated forecasts from customers
  
• Support contract and supplier agreement facilitation
  
• Assist with:
  
• Obsolescence claims
  
• Parts retirement
  
• All-Time Buy reviews
  
• Requoting for out-of-production parts
  
• MOQ management
  
• Orders below MOQ
  
• Requoting for orders below MOQ
  
• Assist with regular and ad-hoc margin reviews
  
• Support annual price increase and pricing review activities
  
• Assist with reviews of tool condition and coordinate funding requirements for repairs or rebuilds
  

• Assist internal teams and customers with product availability enquiries
  
• Provide information relating to:
  
• Product lead times
  
• Customer order requirements
  
• MOQs
  
• Acceptance of orders below MOQ
  
• Provide general customer service support, including identifying appropriate OEM contacts and assisting with
  
• customer enquiries relating to matters such as warranty processes
  

Requirements

• Bachelor's degree in Business Administration, Commerce, Accounting, Finance, Operations Management, Supply Chain Management, Industrial Engineering, or a related field.
  
• Strong sales reporting and data analytics experience.
  
• Previous experience in commercial administration, sales administration, reporting, finance, or a similar role is highly desirable.
  
• Strong Excel and data analysis skills.
  
• Strong attention to detail and ability to manage multiple priorities.
  
• Experience in a manufacturing, automotive, OEM, or similar environment.
  

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.