Advisor Delivery Specialist

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Your role in our mission

• Manage client relationships and ensure service delivery objectives are met.
• Collaborate with account teams to forecast demand and support resource planning.
• Partner with operational teams to plan projects and workload requirements.
• Monitor account budgets and ensure compliance with financial policies.
• Drive service improvements to enhance client satisfaction and delivery outcomes.
• Support implementation of new services, solutions, and business initiatives.
• Provide leadership, guidance, and mentoring to less experienced team members.

What we're looking for

• Education and Experience

  • Bachelor's degree in Business Administration, Engineering, Information Systems, or a related field; or an equivalent combination of education and experience.
  • Nine (9) or more years of support services, project management, program management, account management, or related experience.
  • Experience within the technology industry preferred.
  • Experience supporting technology products, services, or operating environments preferred.

  Knowledge, Skills, and Abilities

  • Project and program management skills.
  • Strong analytical and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Leadership and organizational capabilities.
  • Experience managing budgets and contractual obligations.
  • Relationship-building and stakeholder management skills.
  • Ability to work effectively in a team environment.

What you should expect in this role

• Remote opportunity to work anywhere within the United States.
• Travel may be required based on business needs.
• Occasional work outside normal business hours as business needs dictate.

The pay range for this position is $86,300.00 - $123,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.