Logo for Emma – The Sleep Company

Retail Area Manager

Emma – The Sleep Company

Role overview

Qualifications

  • Comfortable working on store launches and supporting performance improvements
  • Strong with data and numbers, especially around store performance, inventory, and customer feedback
  • Hands-on problem solver who can react quickly in fast-paced environments
  • Fluent in English and French, other European languages are a plus

Responsibilities

  • Support new store launches in France, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness
  • Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early
  • Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams
  • Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience

Key facts

Hard skills

Other skills

  • Problem Solving
  • Collaboration
  • Adaptability

About the company

Emma – The Sleep Company logo

Emma – The Sleep Company

Furniture Manufacturing

We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, and Mexico City. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Company details

IndustryFurniture Manufacturing
Company size1001 - 5000

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description


What you'll do:
  • Support new store launches in France, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness.
  • Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early.
  • Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams.
  • Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience.
  • Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements.
  • Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

    • Who we're looking for:
  • Comfortable working on store launches and supporting performance improvements.
  • Strong with data and numbers, especially around store performance, inventory, and customer feedback.
  • Hands-on problem solver who can react quickly in fast-paced environments.
  • Collaborative and comfortable working with franchise partners, store teams, and internal stakeholders.
  • Customer-focused and motivated to improve in-store experience and satisfaction.
  • Fluent in English and French, other European languages are a plus.

    • What we offer:
  • Growth opportunity in a rapidly growing company.
  • Supportive team environment, working locally and globally.
  • Career development with access to continuous learning and training.
  • Competitive compensation and health benefits.
    •

    Apply once. Then go straight to the hiring manager.

    After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

    Merchandising Manager Related jobs

    EuropeMerchandising Manager

    Other jobs at Emma – The Sleep Company

    Premium

    Reach out to the hiring manager directly.

    Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

    • Full match report with fit score and gaps
    • Career diagnostics on how recruiters read you
    • Curated company matches and warm intros
    • 48h early access to new roles

    Cancel anytime.