Chief of Staff, Marketing

We're looking for a Chief of Staff, Marketing to serve as the strategic and operational right hand to our CMO. This is a senior leadership role. You'll walk in already knowing how to run the rhythm of an executive office and spend your time on the substance: sharpening strategy, driving execution, and making sure the right things get done by the right people at the right time. 

Sales Development sits inside our marketing organization, and a good portion of what this org presents to leadership and the Board is driven by that pipeline and revenue data. This is a highly analytical seat and reporting, data storytelling, and executive presentations aren't a small piece of the job, they're the bulk of it. 

Strategic Partnership & Executive Operations 

• Serve as the CMO's closest advisor and operator, running the cadence of the leadership team, prioritizing time, and making sure decisions and follow-ups don't fall through the cracks. 

• Build and refine board-level materials, including presentations to the ELT, Board and Vista Vista Equity Partners — bringing the polish and rigor this level of audience expects. 

• Prepare the CMO, and at times the CEO for high-stakes internal and external moments, from leadership offsites to Board reviews. 

Sales Development, Reporting 

• In partnership with the VP of Sales Dev, oversee high-level reporting and performance rhythm for the Sales Development function, which sits within this org — pipeline contribution, conversion, and productivity metrics. 

• Build and own the recurring analytics that tell the story of pipeline health to the CMO, CEO, and Board  

• Partner closely with Revenue Marketing, Sales, and RevOps to keep the marketing narrative grounded in what's actually happening in the funnel. 

Data, Budget & Headcount 

• Own budget management and headcount planning across the global marketing organization. 

• Use Snowflake and other reporting infrastructure to bring data-driven rigor to how the org tracks performance and tells its story. 

• Oversee operating rhythm for our global team, including our operations function based in India. 

Executive Presence & Communication 

• Translate complex, cross-functional work into clear, executive-ready narratives and decks — this is a craft, not an afterthought. 

• Represent the CMO in rooms and relationships where judgment, discretion, and polish matter. 

• Travel regularly (approx 30%) alongside the CMO to company, industry, and Board events. 

• Prior experience as a Chief of Staff (or a functionally equivalent role) is required for external candidates  

• Deep proximity to go-to-market with time spent inside a marketing, sales, or revenue operations organization, with real fluency in pipeline and revenue mechanics. Ideally has directly managed or worked alongside a Sales Development function. 

• Highly analytical — this role lives in the data. Strong quantitative instincts, comfort building and defending reporting from scratch, and genuine skill turning numbers into a clear, executive-ready narrative. 

• Experience at a PE-owned company is a strong plus over public-company-only backgrounds — familiarity with the reporting cadence and rigor that ownership expects is directly relevant here. 

• Agency, events, or PR background is a real asset — strong client-management instincts and experience building and presenting polished, executive-ready materials (including direct exposure to CEO-level audiences) translate very well into this role. 

• SaaS / technology company experience valued over specific industry background — we care more about how you've operated in tech than whether you know tax compliance. 

• Comfortable with frequent travel alongside the CMO (approx 25%-30%). 

Why This Role Matters 

This is a rare seat: full visibility into how a $1.5B+ marketing organization is being built, direct partnership with a CMO who has reshaped the function, and real exposure to the CEO and Board along the way. If you've done this job before and you're ready to do it at a bigger, faster company, this is that next step. 

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.