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Telesales Agent- German Speaking

Role overview

Qualifications

  • High level of German and Spanish (spoken and written)
  • Detail-oriented and quality-focused
  • Proactive, self-motivated, with a commercial attitude
  • Good communication skills, both internal and external

Responsibilities

  • Attend to and advise clients from the German market
  • Identify sales opportunities and close sales with a focus on quality and satisfaction
  • Work with clear objectives in a motivating and collaborative environment
  • Be an active part of a results-oriented and continuous improvement team

Key facts

  • Remote from: Spain
  • Full time
  • Telesales
  • English

Hard skills

Other skills

  • Sales
  • Customer Service
  • Adaptability
  • Detail Oriented
  • Proactivity
  • Problem Solving
  • Communication

About the company

lastminute.com logo

lastminute.com

Computer Software / SaaS

lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. Our mission is to simplify, personalise, and enhance customers' travel experience by leveraging our technology. Thanks to the iconic brand lastminute.com and a rich portfolio of vertical brands, we meet the most diverse needs of travellers across the entire holiday experience. As one of the few fully licensed European tour operators, we offer unlimited real-time travel combinations thanks to our proprietary Dynamic Holiday Packaging engine, providing additional customer protection and exclusive deals. lastminute.com N.V. is a publicly traded company listed under the ticker symbol, LMN on the SIX Swiss Exchange.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Company Description

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world

Job Description

¿Qué harás en tu día a día?

  • Atenderás y asesorarás a clientes del mercado alemán.
  • Detectarás oportunidades comerciales y cerrarás ventas con foco en calidad y satisfacción.
  • Trabajarás con objetivos claros, en un entorno motivador y colaborativo.
  • Serás parte activa de un equipo orientado a resultados y mejora continua.

¿Qué te ofrecemos?

  • Contrato indefinido desde el primer día.
  • Atractivo paquete de incentivos por objetivos.
  • Formación comercial retribuida de 2 semanas, para que empieces con todas las herramientas.
  • Modelo de trabajo Híbrido/Remoto en función de tu residencia
  • Modelo híbrido: 2 días en oficina + 3 días de teletrabajo.
  • 8 semanas al año de teletrabajo 100% remoto, a tu elección.
  • Jornada de 36 horas semanales.
  • Oficina en pleno centro de Madrid.
  • Descuentos exclusivos en viajes y otros beneficios a través de la intranet del staff.
  • Turnos rotativos de lunes a domingo entre las 9:00 y las 20:00
  • Imprescindible residencia en el territorio español

Qualifications

¿Qué buscamos en ti?

  • Nivel alto de alemán y español (hablado y escrito).
  • Persona minuciosa, detallista y orientada a la calidad.
  • Perfil proactivo, automotivado, con actitud resolutiva y espíritu comercial.
  • Buenas habilidades de comunicación, tanto internas como externas.
  • Capacidad para trabajar con objetivos claros y medibles.

Valoraremos especialmente si además tienes:

  • Experiencia previa en agencias de viajes o sector turístico.
  • Alta orientación a resultados.
  • Versatilidad y capacidad de adaptación a entornos dinámicos.

Fecha de incorporación: 15/09

Additional Information

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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