Legal Operations Manager

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least September 6th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

20th century laws don't always solve 21st century problems, and GFiber Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age. 

As a Legal Operations Manager at GFiber, you'll work on optimizing the legal team’s efficiency through tooling and process improvements, while managing the day-to-day billing and legal support critical to keeping the company running smoothly. You'll be part of an innovative and business-driven group of in-house lawyers, contract managers, and paralegal staff. This role reports to the Head of Legal Operations.

In this role, you’ll:

• Track, assess, and respond to and resolve all incoming consumer complaints filed with the FCC and State Attorneys General.
• Manage legal billing process work flows and the billing platform.
• Intake digital mail and distribute according to internal policies.
• Maintain a single source of truth for all corporate entities and timely filings for entity annual reports.
• Manage legal projects including tool selection and integration. 
• Leverage AI tools to enhance the Legal Team’s efficiency.   
• M&A support including assisting with due diligence and maintaining data rooms. 
• Work with the General Counsel on other Legal Operations matters such as reporting metrics, presentations and trainings.

At a minimum, we would like you to have:

• Bachelor’s degree or equivalent practical experience.
• 3 years of experience in legal operations, M&A, or litigation.

It’s preferred that you have:

• Paralegal or equivalent qualification.
• 3 years of experience within an in-house corporate legal environment. 
• Experience with anticipating needs, solving problems, and developing solutions.
• Ability to tailor messages to the relevant audiences, with excellent verbal and written communication skills.
• Experience in the broadband, telecommunications, cable, construction, or information/entertainment industries.
• Experience with billing software and enforcing billing guidelines. 
• Experience with M&A transactions.
• Experience managing litigation or Corporate Organizational tasks such as managing legal legal entities. 

The US base salary range for this full-time position is between $78,000 - $114,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. 

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GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). 

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.