AI Enablement Lead

About the Role

At Team Global Express, we're investing in the future of AI and looking for an energetic and passionate AI Enablement Lead to help drive AI adoption across our business.

Reporting to the Head of AI and sitting within our Data, AI & Integration team, you'll play a pivotal role in helping teams embrace AI with confidence, capability and purpose. You'll work closely with stakeholders across operations, technology and corporate functions to identify opportunities, remove barriers to adoption and translate business challenges into practical AI-enabled solutions.

This is a unique opportunity to shape how AI is used across a large-scale enterprise, delivering measurable business outcomes while ensuring responsible and effective AI practices are embedded into everyday ways of working

What You'll Do

• Lead the design and delivery of AI learning programs, workshops and training initiatives across the organisation.

• Drive AI adoption by coaching teams, building capability and helping employees apply AI to real business challenges.

• Develop and maintain AI resources including playbooks, prompt libraries, guides, use cases and best-practice materials.

• Build and support an internal network of AI Champions to foster learning, collaboration and innovation.

• Partner with business stakeholders to identify opportunities for productivity improvement, automation and workflow optimisation.

• Assist teams in prototyping AI-enabled solutions that improve efficiency, decision-making and customer outcomes.

• Promote and embed responsible AI practices, ensuring safe and compliant use of AI technologies.

• Track adoption metrics, provide insights and report on outcomes, opportunities and risks.

• Review and standardise business processes to ensure they are optimised and ready for automation and AI-driven solutions.

What You'll Bring

• Hands-on experience applying AI tools, workflows or automation solutions to solve business problems.

• Experience designing and delivering capability, training or adoption programs across diverse stakeholder groups.

• Strong facilitation, coaching and stakeholder management skills, with the ability to influence at all levels.

• Exceptional communication skills and the ability to simplify complex technical concepts for business audiences.

• Experience working within technology, data, digital transformation or change environments.

• Understanding of responsible AI principles, governance, privacy and risk management.

• Ability to identify business opportunities and translate them into practical, outcomes-focused solutions.

• Experience creating knowledge resources, playbooks, guidance materials and communities of practice.

• A curious, pragmatic and action-oriented mindset with a passion for helping others succeed.

• Exposure to enterprise AI platforms such as Microsoft Copilot, Claude, AWS Bedrock, workflow automation tools or similar technologies will be highly regarded

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.