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Tournament Manager (Freelancer)

ESL FACEIT Group [EFG]

Role overview

Qualifications

  • Minimum 3 years of online gaming administration at a professional or semi-professional level
  • Deep understanding of the esports landscape and strong knowledge of the Counter-Strike ecosystem
  • Excellent verbal and written English communication skills
  • Great people skills with a team-first mindset

Responsibilities

  • Oversee all aspects of tournament organization from concept to final execution
  • Collaborate with stakeholders to write, maintain, and enforce comprehensive rulebooks
  • Recruit, train, and manage event personnel across operations, refereeing, and technical support
  • Act as the primary liaison for players and teams regarding rules, schedules, and tournament updates

Key facts

Hard skills

Event Scheduling Conflict Resolution User Feedback

Other skills

  • Communication
  • Coordinating
  • Microsoft Excel
  • Google Sheets
  • Social Skills
  • Teamwork

About the company

ESL FACEIT Group [EFG] logo

ESL FACEIT Group [EFG]

Video Games & Interactive Entertainment

The ESL FACEIT Group is the leading esports and video game entertainment company. We help brands embrace the youth culture phenomenon of our times. Through exposure and authentic activation, we enable brands to engage the notoriously hard-to-reach global youth audiences capable of driving their growth today and tomorrow. At EFG we create worlds beyond gameplay where players and fans become community. The company is built on the great legacy of the world-renowned ESL, FACEIT and DreamHack brands. We harness this legacy to further innovate and develop the esports and gaming landscape worldwide. Working with our developer, publisher, brand, and media partners, we deliver products that accelerate gaming culture and make gamer communities come together. Join us on the journey as we help gaming communities thrive by creating worlds beyond gameplay that unite players, fans, and creators around the esports and games they love.

Company details

Company typeSME
IndustryVideo Games & Interactive Entertainment
Company size1001 - 5000

Links

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Job description

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Everything we do, from global esports tournaments and community-driven leagues to next-generation platforms and live events, is rooted in our passion, craftsmanship, and culture. With millions of players and fans around the world, we aim to shape the future of esports and gaming by building ecosystems that are inclusive, innovative, and enduring. 

Overview:
The Tournament Manager is responsible for the comprehensive management of esports tournaments, including planning, execution, and post-event wrap-up. This role demands a mix of strategic oversight and practical management within the dynamic landscape of esports.

 

Key Responsibilities:

  • Event Planning & Execution: Oversee all aspects of tournament organization from concept to final execution, ensuring flawless delivery.
  • Rulebook Development: Collaborate with stakeholders to write, maintain, and enforce comprehensive rulebooks, ensuring effective communication to all participants.
  • Staffing: Recruit, train, and manage event personnel across operations, refereeing, and technical support to guarantee full coverage.
  • Technical Coordination: Partner with technical teams to configure and maintain gaming equipment and network infrastructure for high-stakes competition.
  • Stage & Venue Planning: Direct venue setups—including floor plans, stage renders, and seating—to optimize the player/audience experience and guarantee fair play.
  • Doping Control: Enforce competitive integrity by implementing industry-standard doping control protocols.
  • Player Communication: Act as the primary liaison for players and teams regarding rules, schedules, and tournament updates.
  • Conflict Resolution: Resolve disputes, player issues, and unexpected operational challenges with diplomacy and efficiency.
  • Prize Money Distribution: Manage the accurate, timely payout of prize pools in compliance with rules and contractual obligations.
  • Feedback & Reporting: Gather and analyze post-event feedback from stakeholders to continually improve future tournaments.


    Qualifications & Requirements

    Must-Have

    • Esports Experience: Minimum 3 years of online gaming administration at a professional or semi-professional level, plus hands-on experience running offline tournaments.
    • Game Knowledge: Deep understanding of the esports landscape and strong knowledge of the Counter-Strike ecosystem.
    • Communication: Excellent verbal and written English communication skills.
    • Interpersonal & Teamwork: Great people skills with a team-first mindset and strong dispute-handling ability.
    • Execution & Pressure: Exceptional organizational skills to multitask, maintain high attention to detail, and perform under pressure.
    Nice-to-Have

    • Technical Skills: Proficiency in Excel/Google Sheets and experience managing Counter-Strike servers.
    • Tier 1 Experience: Prior refereeing experience at Tier 1 Counter-Strike events.

Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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