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Programme Manager

Role overview

Qualifications

  • Educated to degree level (life sciences or project management desirable)
  • Minimum of 2 years working in a project focused role
  • Strong communication skills – oral and written
  • Proactive and passionate about delivering great customer service

Responsibilities

  • Lead the planning, execution, and delivery of complex global and UK digital campaigns
  • Serve as the main contact for clients, managing expectations and ensuring satisfaction
  • Develop and implement project strategies that align with client goals and industry standards
  • Oversee project budgets, ensuring efficient resource allocation and financial accountability

Key facts

Other skills

  • Quality Assurance
  • Communication
  • Teamwork
  • Customer Service
  • Prioritization

About the company

M3 logo

M3

Digital Health & Health Tech

Reach and engage with over 6 million members across M3-owned networks and via Networks in Health, a highly effective international alliance of trusted online healthcare communities in key markets. Our closed, local communities of doctors are trusted by our members as places where they can reach content relevant to their profile and geography. M3 has over 20 years of experience building online doctor communities and providing meaningful content to our members. These communities include Doctors.net.uk in the UK, Vidal in France and m3.com in Japan and offer clients a unique opportunity to communicate with doctors. M3 provides high-quality, high-impact multi-channel programmes, disseminating content to doctors to inspire belief and drive behaviour change. Through market research and precise profiling capabilities, M3 can provide an in-depth understanding of target audiences, ensuring that all messaging is shaped for maximum effect. This bespoke content can be localised, translated, and delivered according to compliance regulations in each of our communities. M3 has a proven track record in delivering unparalleled creatives, content, and engagement through targeted campaigns, meeting strategic objectives, and driving tangible ROI. M3 is committed to its mission to use technology to help people live longer, healthier lives and reduce costs in healthcare. For further information contact reachdoctors@eu.m3.com

Company details

Company typeSME
IndustryDigital Health & Health Tech
Company size201 - 500

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Job description

Company Description

About the business division:

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

    Job Description

    The Programme Manager’s aim will be to deliver first in class digital campaigns.  They will also contribute to continually improving our delivery service - ensuring our programmes are profitable, our processes and procedures are efficient, and our clients have an outstanding experience working with us.

    Essential Duties and Responsibilities:

    Including, but not limited to the following:

    • Project Management: Lead the planning, execution, and delivery of complex global and UK digital campaigns, ensuring alignment with client objectives and timelines.
    • Client Liaison: Serve as the main contact for clients, managing expectations, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
    • Strategic Oversight: Develop and implement project strategies that align with client goals and industry standards, driving innovation and best practices within the agency.
    • Budget Management: Oversee project budgets, ensuring efficient resource allocation and financial accountability.
    • Quality Assurance: Implement rigorous quality control processes to ensure all deliverables meet regulatory requirements and company standards.
    • Cross-Functional Collaboration: Work closely with internal teams, including Operations and Client Partnership, to deliver integrated solutions that meet client needs.

    Qualifications

    Qualifications

    • Educated to degree level (life sciences or project management desirable)
    • Minimum of 2 years working in a project focused role

    Competencies:

    • Strong communication skills – oral and written
    • People person – can work with different teams
    • Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
    • Strong ability to prioritise workload
    • An enthusiastic team player with the desire to exceed objectives

    Additional Information

    About M3 EU:

    M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

    Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

    Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

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    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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