Logo for Savior Artigos Texteis Lda

Slovenian Speaking Customer Support Specialist - Croatian | Sofia

Role overview

Qualifications

  • Reasonably tech-comfortable
  • Comfortable in a fast-moving, customer-facing role
  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal

Responsibilities

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Keep internal systems and case notes accurate and current
  • Flag recurring issues so they can be addressed at the source

Key facts

Hard skills

Other skills

  • Problem Solving
  • Organizational Skills

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

There's an opening for a Slovenian Speaking Customer Support Specialist in Sofia, Bulgaria - ideal for Croatian speakers looking for their next move.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Keep internal systems and case notes accurate and current
  • Flag recurring issues so they can be addressed at the source

What we're looking for:

  • Reasonably tech-comfortable - happy learning new internal systems
  • Comfortable in a fast-moving, customer-facing role
  • Able to stay organized when handling multiple cases at once
  • Clear, professional communication style, written and verbal

Details:

  • Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Interested? Apply and we'll be in touch.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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