Logo for Savior Artigos Texteis Lda

Slovenian Speaking Customer Support Specialist - Slovenian | Sofia

Role overview

Qualifications

  • Some prior customer-facing experience is a plus, though not essential
  • Clear, professional communication style, written and verbal
  • Able to stay organized when handling multiple cases at once
  • Reasonably tech-comfortable - happy learning new internal systems

Responsibilities

  • Follow up on open cases rather than letting them sit
  • Keep internal systems and case notes accurate and current
  • Contribute to a supportive, collaborative team environment
  • Recognize when something needs escalating versus resolving directly

Key facts

  • Remote from: Bulgaria
  • Full time
  • Customer Support Specialist
  • English

Hard skills

Other skills

  • Communication
  • Collaboration

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

There's an opening for a Slovenian Speaking Customer Support Specialist in Sofia, Bulgaria - ideal for Slovenian speakers looking for their next move.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Key Responsibilities:

  • Follow up on open cases rather than letting them sit
  • Keep internal systems and case notes accurate and current
  • Contribute to a supportive, collaborative team environment
  • Recognize when something needs escalating versus resolving directly

Requirements:

  • Some prior customer-facing experience is a plus, though not essential
  • Clear, professional communication style, written and verbal
  • Able to stay organized when handling multiple cases at once
  • Reasonably tech-comfortable - happy learning new internal systems

Working Conditions:

  • Schedule: 08:00-19:00 Monday-Friday
  • Work model: Remote

Salary & Benefits:

  • Salary: 1300

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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