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Part-Time Personal and Operations Assistant

Role overview

Qualifications

  • Proficient use of AI tools in a professional context
  • Strong CRM experience
  • Excellent written communication skills
  • Highly organised, with strong attention to detail

Responsibilities

  • Monitor call quality and provide constructive feedback to appointment setters
  • Upload new leads to the CRM system and carry out lead enrichment
  • Respond to applicants via LinkedIn
  • Assist with payroll and invoicing

Key facts

Other skills

  • Communication With Candidates
  • Organizational Skills
  • Detail Oriented
  • Adaptability
  • Proactivity

About the company

Outsource Ability Ltd logo

Outsource Ability Ltd

Staffing & Recruiting

Company details

IndustryStaffing & Recruiting

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Job description

Part-Time Personal & Operations Assistant

Location: Fully Remote — South Africa
Working Hours: Part-time, UK business hours (flexible/to be agreed)
Experience Level: Mid-level, generalist recruitment/operations background

About the Role

We're recruiting for a Part-Time Personal & Operations Assistant to support a Recruitment Consultant and Account Manager across day-to-day sales, recruitment, HR and administrative tasks. This is a varied role spanning CRM management, recruitment support, candidate sourcing, and light HR/finance administration — ideal for someone highly organised, adaptable, and comfortable picking up new tasks and tools quickly.

Key Responsibilities

Sales & CRM Support

  • Monitor call quality and provide constructive feedback to appointment setters.
  • Upload new leads to the CRM system and carry out lead enrichment.
  • Respond to LinkedIn messages from prospects with a view to securing bookings.
  • Keep CRM records accurate and up to date.

Recruitment Support

  • Respond to applicants via LinkedIn.
  • Post job listings across various job boards and platforms.
  • Add new clients and jobs to the ATS.
  • Draft job descriptions based on client-provided criteria.
  • Headhunt and source candidates based on job specifications.

HR & Administration

  • Assist with payroll and invoicing.
  • Help resolve placement-related queries and concerns.

General Support

  • Assist with light social media post creation.
  • Create and maintain SOPs for recurring processes.
  • Take on new tasks and responsibilities as the role evolves.

What We're Looking For

Essential

  • Proficient use of AI tools in a professional context.
  • Strong CRM experience.
  • Comfortable and confident using LinkedIn for outreach and candidate/prospect engagement.
  • Excellent written communication skills.
  • Highly organised, with strong attention to detail.
  • Highly adaptable, proactive, and willing to learn new tasks and systems.
  • Ability to work independently and manage a varied workload.

Advantageous

  • ATS experience, ideally Manatal, Zoho Recruit or similar.
  • Basic social media content creation skills.
  • Experience creating SOPs or process documentation.
  • Recruitment, sales or HR/payroll administration background.

Remote Work Requirements

Applicants must:

  • Be based in South Africa.
  • Have a reliable laptop or PC.
  • Have stable internet and backup power.
  • Have a quiet workspace suitable for calls and video meetings.
  • Be available for agreed part-time hours during UK business times.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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