Appointment Setter

About us

Bettersource is the leading provider of global staffing and outsourcing solutions to companies in Australia & New Zealand.

About the client

Our client is a renewable energy solutions provider based in Australia.

About the role

We are looking for a motivated Appointment Setter to join our sales team. Your primary responsibility will be to contact prospective customers, engage them in a professional and friendly manner, qualify their interest, and book face-to-face appointments for energy solutions.

• Make outbound calls to new and existing leads.
• Build rapport and establish the customer’s needs and level of interest.
• Ask qualifying questions to identify suitable solar and battery opportunities.
• Explain the purpose and benefits of a free, face-to-face consultation.
• Book qualified customers into the sales team’s appointment calendar.
• Confirm customer availability, address and appointment details.
• Follow up leads that have not yet committed to an appointment.
• Send appointment confirmations and assist with reducing no-shows.
• Maintain accurate customer and appointment information in the CRM.
• Meet daily and weekly appointment-setting targets.
• Work closely with sales consultants to ensure a smooth handover of appointments.
• Maintain a professional and positive customer experience throughout every interaction.

About you

• Excellent communication and interpersonal skills, with the ability to build rapport quickly with customers.
• A confident, friendly and professional phone manner.
• The ability to overcome objections and confidently ask for the appointment.
• Self-motivated and target-driven, with a strong focus on achieving results.
• Good organisational and time-management skills.
• Strong attention to detail.
• Previous experience in telemarketing, appointment setting, call centres, or sales is preferred but not essential.
• Experience in the energy sector is advantageous but not required.

What we offer

• Top-of-market salary plus commissions.
• Independent work - from the comfort of home. Your output is important, not how or where you work.
• An unparalleled work culture.

Bettersource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.