XTN-51A0493 | IT AND SECURITY MANAGER

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LEADERSHIP AND TEAM DEVELOPMENT
Manage, mentor, and develop the IT and security team to foster collaboration,
accountability, and high performance.
Conduct regular one-on-one meetings and performance evaluations to guide team
growth and development.
Establish clear performance goals and provide actionable feedback to ensure
continuous improvement.
IT INFRASTRUCTURE AND OPERATIONS
Oversee the design, implementation, and maintenance of IT systems, including
networks, servers, and applications.
Ensure IT systems are optimized for efficiency, scalability, and security, applying
necessary updates and patches promptly.
Monitor system performance, addressing issues proactively to minimize downtime
and disruptions.
CYBERSECURITY AND RISK MANAGEMENT
Implement a comprehensive cybersecurity strategy, safeguarding company systems
and data against emerging threats.
Conduct security assessments, incident response drills, and training programs to
foster a culture of security awareness.
Identify and mitigate risks through regular audits, monitoring, and collaboration with
stakeholders.
REGULATORY COMPLIANCE AND DOCUMENTATION
Enforce IT policies and procedures to maintain compliance with industry standards
and legal regulations (e.g., HIPAA, GDPR).
Maintain accurate records of compliance efforts, including policies, audit results, and
corrective actions.
Work with auditors and other stakeholders to ensure the organization meets all
regulatory requirements.
STRATEGIC COLLABORATION
Act as a strategic partner to other departments, aligning IT and security capabilities
with business objectives.
Support Client and VA Acquisition teams in resolving technical concerns and
facilitating seamless client onboarding.
Collaborate with HR to oversee IT-related aspects of onboarding and offboarding,
ensuring proper system access controls.

Minimum 5 years of managerial experience in IT and
cybersecurity roles.
Proven expertise in process improvement, coaching, and
leadership development.
Advanced knowledge of PC hardware, software, networks,
and internet security.
Experience in setting up and troubleshooting remote work
environments.
Relevant certifications (e.g., CISSP, CompTIA Security+, CCNP, ITIL).
Hands-on experience administering Google Workspace in a midsized
business environment with multiple departments, security
groups, shared drives, and third-party SaaS integrations.
Experience should include user lifecycle management, security
controls, access policies, and day-to-day support.
Strong critical thinking and a proactive, problem-solving mindset with
exceptional communication, decision-making, and interpersonal skills.

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