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GHL Systems & Automation Lead

Role overview

Qualifications

  • Strong hands-on experience with GoHighLevel
  • Proficiency in Google Workspace
  • Advanced or working knowledge of Notion for business systems
  • Experience using MindBody (fitness/wellness industry experience strongly preferred)

Responsibilities

  • Own, manage, and optimize GoHighLevel for CRM, automations, pipelines, lead tracking, SMS/email campaigns, and member communication
  • Oversee Google Workspace including Gmail, Drive, Docs, Sheets, Calendars, and internal organization
  • Design, build, and maintain Notion systems for SOPs, task management, staff dashboards, onboarding, and internal documentation
  • Manage and support MindBody for scheduling, memberships, client profiles, payments, and reporting

About the company

Staff Outsource Solutions logo

Staff Outsource Solutions

Outsourcing & Offshoring

We are a U.S. based staffing company specializing in offshore talent. Though we can help you find a skilled General Virtual Assistant, we are particularly good at finding talent with specialized skills in fields such as medical, legal, engineering, technical, real estate, marketing, etc. We also can provide bi-lingual talent speaking English in addition to Spanish, Tagalog, Hindi, French, Mandarin, Portuguese, Russian or other languages. We can provide staff on a temporary, permanent or project basis. You will find our rates to be typically about 1/2 to 1/3 of the cost of hiring locally. We source talent in the Philippines, India and throughout Latin America.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

This is a remote position.

About the Role

We’re looking for a highly organized, tech-savvy Systems & Automation Lead to own and optimize the backend systems of a growing gym. This role is ideal for someone who enjoys building scalable workflows, automating processes, and creating clear systems that keep operations running smoothlyβ€”so the coaching and front-desk teams can focus on delivering an excellent member experience.

Key Responsibilities

  • Own, manage, and optimize GoHighLevel for CRM, automations, pipelines, lead tracking, SMS/email campaigns, and member communication

  • Oversee Google Workspace (Google Suite) including Gmail, Drive, Docs, Sheets, Calendars, and internal organization

  • Design, build, and maintain Notion systems for SOPs, task management, staff dashboards, onboarding, and internal documentation

  • Manage and support MindBody for scheduling, memberships, client profiles, payments, and reporting

  • Create, document, and maintain standard operating procedures (SOPs) for daily operations

  • Identify inefficiencies and implement automation solutions to improve internal workflows

  • Support staff with systems training, troubleshooting, and process improvements

  • Ensure data accuracy, consistency, and clean handoffs across all platforms



Requirements

Required Skills & Experience

  • Strong hands-on experience with GoHighLevel

  • Proficiency in Google Workspace

  • Advanced or working knowledge of Notion for business systems

  • Experience using MindBody (fitness/wellness industry experience strongly preferred)

  • Excellent organizational and communication skills

  • Ability to work independently and take ownership of systems and outcomes

  • Detail-oriented with a process- and improvement-driven mindset

Nice to Have

  • Experience working with gyms, studios, or fitness businesses

  • Automation experience with tools like Zapier, Make, or similar

  • Understanding of sales funnels, lead nurturing, and member retention systems


Benefits

What We Offer

  • Flexible work schedule

  • Opportunity to make a real operational impact

  • Long-term role with room to grow and expand responsibilities

  • Collaborative, results-focused environment

  • Competitive pay



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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