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Senior Email & SMS Retention Strategist (US-based/Remote)

Paired

Role overview

Qualifications

  • Senior experience building email and SMS retention strategy, agency side preferred
  • Ability to manage, coach and teach, not just execute
  • Creative and adaptable, comfortable when priorities move
  • Someone who presents well and can hold a room on a client call

Responsibilities

  • Own the overarching retention strategy for each client account, email and SMS
  • Run weekly client calls and be the senior voice in the room
  • Direct project managers, copywriters and designers, and make sure execution matches the strategy
  • Review results and reporting, then decide what changes next

Key facts

Hard skills

Client Services Project Management Marketing Communications

Other skills

  • Problem Reporting
  • Team Leadership
  • Strategic Planning
  • Creative Problem Solving
  • Adaptability
  • Communication
  • Coaching
  • Team Effectiveness

About the company

Paired logo

Paired

Digital Health & Health Tech

Love more. Stress less. Paired is your guide to improve communication, stay connected, and deepen intimacy as a couple. With our daily questions feature you get a fun question to answer every day with your partner. Each question comes with a research-based fact of why answering it will help your relationship, and only by answering the question yourself can you unlock your partner’s answer! If you’re looking to identify your relationship strength and growth areas then our couple quizzes are here to help. Each week the quiz is on a different aspect of your relationship, and when your partner answers the quiz you’ll be able to compare answers. Think you know your partner well? Put your knowledge to the test with our couple games! Guess your partner’s answers to funny, thoughtful, and downright silly questions and see how many guesses you get right. The partner with the highest score wins the game! Lastly, our relationship tips are written by the world’s top couple therapists and academics and draw on decades of research to help you understand what works and what doesn’t in a relationship. Join the community of people around the world building lasting love with Paired today.

Company details

Company typeStartup
IndustryDigital Health & Health Tech
Company size11 - 50

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Job description

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

About the role

You will be joining a fast growing US based retention marketing agency that runs email and SMS programs for ecommerce brands. This is a leadership seat. Strategy and operations have been handled at the founder level until now, and the company is bringing in a senior strategist to take full ownership of it.

What you'll do

  • Own the overarching retention strategy for each client account, email and SMS
  • Run weekly client calls and be the senior voice in the room
  • Direct project managers, copywriters and designers, and make sure execution matches the strategy
  • Review results and reporting, then decide what changes next
  • Run internal team meetings and keep the team aligned
  • Spot capacity gaps and flag hiring needs as the agency scales

Day to day shifts with client needs, but most of your time goes to strategy, quality control on PM execution, and reporting.

Requirements

  • Senior experience building email and SMS retention strategy, agency side preferred
  • Someone who presents well and can hold a room on a client call
  • Ability to manage, coach and teach, not just execute
  • Creative and adaptable, comfortable when priorities move
  • Someone who wants to help steer the company alongside senior leadership

Details

  • Full-time, 100% remote
  • Latin America based

Benefits

  • Remote Working for US Company
  • Exposure to new technology & trend
  • Competitive Salary

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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