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Cybersecurity Technical Writer

Role overview

Qualifications

  • Bachelor’s degree in cybersecurity, IT, technical communication, or a related field—or equivalent experience
  • 3–5 years of experience in cybersecurity technical writing, GRC, or IT documentation
  • Experience creating policies, standards, procedures, user guides, training materials, and online help content
  • Knowledge of cybersecurity frameworks and standards, such as NIST, ISO 27001, CIS Controls, SOC 2, and PCI DSS

Responsibilities

  • Conduct interviews and research to gather information on specific information technology and cybersecurity topics
  • Write, review, edit, and update cybersecurity and information technology policies and standards, and design and manage their workflow and approval processes
  • Develop and maintain online help documentation
  • Respond to cybersecurity questions from customers, prospective customers, and regulators

About the company

Dura Digital logo

Dura Digital

Digital Transformation Consulting

As a leading global technology services provider, Dura Digital empowers organizations worldwide to unlock the full potential of AI. With a robust dual-shore model powered by top-tier talent and deep expertise in AI enablement, we prioritize innovation, human-centered design, and advanced AI-powered engineering to empower our clients to move faster, smarter, and with purpose in today’s AI-powered economy. Our solutions, from comprehensive digital and AI platforms to intuitive user experiences, are designed to drive growth and deliver exceptional value. At Dura Digital, we are committed to pushing the boundaries of technology to transform the world. Learn more at www.duradigital.com

Company details

IndustryDigital Transformation Consulting
Company size11 - 50

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Job description

We are seeking an experienced Cybersecurity Technical Writer to develop and maintain clear, accurate, and accessible cybersecurity and information technology documentation. This role will focus on creating policies, standards, procedures, user guides, training materials, and governance, risk, and compliance content.

The ideal consultant combines strong technical writing skills with knowledge of cybersecurity frameworks, regulations, and secure technology practices, and can translate complex requirements into practical guidance for technical teams, customers, and regulators.


Key responsibilities

  • Conduct interviews and research to gather information on specific information technology and cybersecurity topics
  • Analyze source material, such as specifications, notes, and drawings
  • Analyze government regulations and industry standards
  • Write, review, edit, and update cybersecurity and information technology policies and standards, and design and manage their workflow and approval
  • processes
  • Write, review, edit, and update procedures, user guides, and other documents to provide instruction and explain clearly and concisely the secure
  • development, configuration, operation, and maintenance of software
  • Develop and maintain online help documentation
  • Respond to cybersecurity questions from customers, prospective customers, and regulators
  • Design and develop training material, and conduct training regarding security governance and documentation processes
  • Help create content for governance, risk, and compliance software, such as on-screen instructions, error messages, and notification emails


Required qualifications

  • Bachelor’s degree in cybersecurity, IT, technical communication, or a related field—or equivalent experience
  • 3–5 years of experience in cybersecurity technical writing, GRC, or IT documentation
  • Experience creating policies, standards, procedures, user guides, training materials, and online help content
  • Knowledge of cybersecurity frameworks and standards, such as NIST, ISO 27001, CIS Controls, SOC 2, and PCI DSS
  • Ability to interpret regulations and translate complex technical information into clear, concise content
  • Experience managing document review, approval, version control, and publishing workflows
  • Strong research, interviewing, editing, and stakeholder-management skills
  • Familiarity with GRC and documentation platforms, such as ServiceNow, LogicGate, SharePoint, or Confluence
  • Cybersecurity certifications such as Security+, CISA, CISM, or CISSP are an asset


Why join our team

  • We provide a competitive salary and group benefits for employees working in Canada, US, or Uruguay. 
  • We ensure extensive training is provided to help you continuously level-up. 
  • We’ll provide the tools and equipment to enable you to do your best work.
  • We constantly pursue and deliver on challenging and engaging projects.
  • We are building an incredibly diverse and international team that you will be proud of.
  • We continue to build on our amazing culture and would love for you to be part of it.


Dura Digital is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, color, religion, citizenship, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, veteran status, family care status, sex, or any other basis protected by federal, state, or local law.


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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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