Logo for Savior Artigos Texteis Lda

Customer Support Representative - Dutch Speaker | Athens, Greece

Role overview

Qualifications

  • Fluent Dutch, written and spoken
  • Some prior customer-facing experience is a plus
  • Reasonably tech-comfortable

Responsibilities

  • Respond to customer questions across phone, chat, and/or email
  • Stay calm and clear with customers even when they're frustrated
  • Flag recurring issues so they can be addressed at the source
  • Follow up on open cases rather than letting them sit

Key facts

Other skills

  • Technical Acumen
  • Communication
  • Patience

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

This Customer Support Representative opening in Athens, Greece is a good fit for someone who's fluent in Dutch and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

  • Respond to customer questions across phone, chat, and/or email
  • Stay calm and clear with customers even when they're frustrated
  • Flag recurring issues so they can be addressed at the source
  • Follow up on open cases rather than letting them sit

What we're looking for:

  • Some prior customer-facing experience is a plus, though not essential
  • Reasonably tech-comfortable - happy learning new internal systems
  • Fluent Dutch, written and spoken
  • Comfortable communicating in Dutch at a professional level

Details:

  • Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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