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Bilingual (Spanish & English) Call Center Representative

US Tech Solutions

Role overview

Qualifications

  • High school diploma or GED
  • Zero or more years of customer service or telephone support experience
  • Experience working with organizational functions and personnel
  • Experience using computer software, telephone technology, fax equipment, and help desk software

Responsibilities

  • Provide customer support in English and Spanish
  • Follow oral and written instructions
  • Work from home with availability from 6:00 a.m. to 9:00 p.m. Central Time
  • Utilize business, analytical, communication, and problem-solving skills

Key facts

Hard skills

Help Desk Support Executive Control Language

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Analytical Skills

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Duration: 6 months with possible extension

Position Requirements:

  • This is a work-from-home position.
  • Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.
  • English and Spanish customer support may be required based on business needs.

Minimum Qualifications:

  • High school diploma or GED.
  • Zero or more years of customer service or telephone support experience.
  • Experience working with organizational functions and personnel.
  • Experience using computer software, telephone technology, fax equipment, and help desk software.
  • Basic business, analytical, communication, and problem-solving skills.
  • Ability to follow oral and written instructions.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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