Join a growing HR team dedicated to supporting high-quality behavioral health care across the Southeast. We’re hiring a hands-on Human Resources Manager to lead payroll & benefits administration, performance management, employee relations, and training—ensuring our teams have the support they need to deliver exceptional care.
This is a fully remote role, but candidates must reside within our footprint: SC, TN, FL, GA, AL, NC, or KY.
ABOUT US:
Our team is dedicated to improving access to mental health care for those who need it most. With both inpatient and outpatient clinics across 9 states and over 30 facilities, we are a growing organization that believes every team member plays a vital role in the patient journey. We provide competitive compensation, aggressive benefits, and cultivate a culture of growth and collaboration, allowing you to have a hand in shaping our evolving services. If you are passionate about mental health and are ready to make a meaningful impact, we invite you to join our team and help drive positive change in our communities.
WHAT YOU WILL DO
PRIMARY DUTIES AND RESPONSIBILITIES
HR Operations and Payroll/Benefits Administration
- Manage day-to-day HR operations including employee inquiries, personnel changes, job and compensation documentation, leave coordination, and separations.
- Serve as primary management-level contact for payroll issues: intake, research, coordination with Payroll and Finance, employee communication, correction tracking, trend analysis, and escalation of unresolved/material errors.
- Administer benefits processes and enrollment activities in partnership with Finance/Payroll and benefit vendors; support benefit-eligibility questions, status changes, and open-enrollment readiness.
- Maintain accurate HR records, HRIS data, personnel files, and policy acknowledgment tracking in accordance with retention standards and compliance requirements.
- Coordinate with Recruiting and Hiring leaders to ensure timely onboarding handoffs and accurate new-hire data for payroll and benefits setup.
Employee Relations, Investigations, and Performance Management
- Act as first management-level resource for employee relations, including attendance issues, performance concerns, conflict resolution, and policy interpretation.
- Coach supervisors on documentation, constructive feedback, consistent policy application, and appropriate corrective actions.
- Lead objective employee investigations: intake, interview coordination, evidence review, findings documentation, recommended actions, communication, and follow-up; escalate legal, high-risk, or executive matters to the AVP.
- Administer the performance-management program: goal-setting and review cycles, performance improvement plans (PIPs), corrective actions, manager coaching, documentation standards, and completion monitoring.
- Drive employee engagement, retention, and recognition initiatives informed by workforce trends and leadership priorities.
- Maintain neutrality, discretion, and confidentiality in all employee matters.
Training and Learning Administration
- Own the enterprise training program administration: assignment, scheduling, tracking, completion monitoring, documentation, and periodic content review with subject-matter owners.
- Manage onboarding and orientation operations related to training readiness, required training assignment, completion tracking, and resolution of recurring handoff issues.
- Partner with leaders to identify training needs and implement targeted learning programs (manager training, performance coaching, compliance training, etc.).
- Document standard operating procedures and cross-train HR staff to ensure continuity and scalability
Compliance, Reporting, and Process Improvement
- Ensure HR operations comply with federal and state employment laws, wage-and-hour rules, leave/accommodation requirements, EEO obligations, and company policy.
- Monitor HRIS and personnel records for accuracy; coordinate periodic audits and remediate exceptions.
- Prepare information for unemployment claims, audits, litigation holds, insurance requests, and counsel review as requested.
- Maintain dashboards and recurring reports for payroll/benefits issues, onboarding readiness, performance management, training completion, employee relations activity, and HR service levels.
- Analyze recurring HR issues and implement process, policy, or system improvements to increase accuracy and efficiency; support HRIS configuration, testing, and data cleanup projects.
Team Leadership
- Supervise and develop assigned HR staff; manage workloads, priorities, service expectations, and coverage plans.
- Hold regular team check-ins, monitor service requests/aging items, and ensure commitments to leaders and employees are met.
- Provide clear status updates, risks, and recommended actions to the AVP.
KEY PERFORMANCE MEASURES
- Responsiveness and resolution time for HR requests, payroll and benefits issues, and employee relations matters.
- Accuracy and timeliness of payroll corrections and benefits administration.
- Performance management completion rates, PIP outcomes, and timeliness of corrective actions.
- Training assignment completion and onboarding training readiness.
- HRIS data integrity, personnel-file completeness, and compliance audit results.
- Quality and timeliness of employee-relations documentation and investigations.
WHAT YOU NEED:
Education
- Bachelor’s degree in human resources, business administration, healthcare administration, or a related field; equivalent relevant experience may be considered.
- Preferred - PHR, SPHR, SHRM-CP, SHRM-SCP, or comparable HR certification.
Experience/Skills
- Healthcare, behavioral health, physician practice, or multi-state/multi-site experience preferred.
- Minimum 5 years progressive HR experience with direct responsibility for employee relations, payroll/benefits administration, performance management, and training.
- Multi-state or multi-site HR experience preferred (healthcare/behavioral health experience is a plus).
- Demonstrated leadership or supervisory experience (formal or functional).
- Strong working knowledge of payroll practices, benefits administration, performance management processes, leave administration, employment laws, HR records management, and HRIS systems.
- Proven ability to lead employee investigations, coach managers, and resolve complex employee relations matters.
- Experience designing and administering training programs and onboarding processes.
- Excellent organizational, written/verbal communication, judgment, confidentiality, and problem-solving skills.
- Must reside in company footprint - States - AL, FL, GA, KY, SC, TN
WHAT YOU GET:
Compensation Rewards: Competitive base salary
Benefits that support you and your family: Comprehensive medical, dental, vision, retirement planning
Ally Psychiatry is an Equal Opportunity Employer. We prohibit discrimination and harassment and provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.
Employment is contingent upon successful completion of a background check and drug screening; any adverse results will be evaluated consistent with business necessity and applicable law and may affect the offer. We evaluate applicants based on qualifications; a criminal record will not automatically disqualify a candidate, and any criminal history inquiries or employment decisions will comply with applicable “ban the box” and other legal requirements and be job related and consistent with business necessity.
Ally Psychiatry participates in E Verify to confirm employment eligibility of new hires. .Ally Psychiatry sponsors work authorization and immigration petitions where appropriate (including H 1B and J 1 waiver sponsorships when eligible); employment remains subject to verification of authorization to work in the U.S.
Pay range for this position is available upon request and will be provided in accordance with applicable law; final pay will be determined based on demonstrated knowledge, skills, and abilities (KSAs), relevant experience, geographic location, and market factors.
For questions about the application, to request a reasonable accommodation during the hiring process, or to request this posting in an alternative format or language, contact HR at HR@allypsychiatry.com.
