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Donation Processing Specialist

Workingfor.be

Role overview

Qualifications

  • High school diploma or equivalent
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills

Responsibilities

  • Manage inbound and outbound calls to process donations for various non-profits efficiently
  • Provide compassionate customer service, addressing donor questions and concerns effectively
  • Maintain accurate donor records by entering information into our database with precision
  • Follow up with donors as needed to ensure satisfaction and continued support

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Reliability
  • Physical Flexibility

About the company

Workingfor.be logo

Workingfor.be

Outsourcing & Offshoring

Workingfor.be is the job platform of the federal administration. Here, you will find a wide variety of jobs in different fields of profession. Every day thousands of our employees help build tomorrow's society. When you choose the federal administration, you choose an employer who embraces your talent and individuality and gives you the opportunity to develop yourself and your skills further every single day. Moreover, we offer you a job where you can easily find the balance between your professional and personal life. Do you want to contribute to the Belgium of tomorrow? Feel like making a difference and developing your talents? Discover our wide range of vacancies at www.workingfor.be

Company details

IndustryOutsourcing & Offshoring
Company size10001

Links

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Job description

Calling All Passionate Individuals!

Are you passionate about making a difference in the world? Do you excel in communication and customer service? Join our team as a Work-from-Home Call Center Agent and help support non-profit organizations by processing donations and providing exceptional donor experiences.

Responsibilities:

  • Manage inbound and outbound calls to process donations for various non - profits efficiently.
  • Provide compassionate customer service, addressing donor questions and concerns effectively.
  • Maintain accurate donor records by entering information into our database with precision.
  • Follow up with donors as needed to ensure satisfaction and continued support.
  • Strive to exceed performance metrics to unlock pathways for career advancement.


Requirements

  • High school diploma or equivalent.
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills.
  • Reliable internet connection and a quiet workspace.
  • Basic proficiency in computer skills.
  • Flexibility to work evenings and weekends (Your schedule, your choice).
  • Windows 11 (No Mac OS or Chromebooks)


    • Benefits

    • Work conveniently from your home environment.
    • Competitive starting pay ranging from $0.25-$.035 per talk minute (Averaging $12-15/hour, with potential for increases.)
    • Clear paths for career growth based on your performance and dedication.
    • Join a supportive team environment committed to making a meaningful impact.

    If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!




    Salary: 23,000 to 27,000

    Apply once. Then go straight to the hiring manager.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

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