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Donation Processing Specialist

Workingfor.be

Role overview

Qualifications

  • High school diploma or equivalent
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills

Responsibilities

  • Manage inbound and outbound calls to process donations for various non-profits efficiently
  • Provide compassionate customer service, addressing donor questions and concerns effectively
  • Maintain accurate donor records by entering information into our database with precision
  • Follow up with donors as needed to ensure satisfaction and continued support

Key facts

Hard skills

Call Center Experience Data Entry

Other skills

  • Customer Service
  • Communication
  • Reliability
  • Physical Flexibility

About the company

Workingfor.be logo

Workingfor.be

Company details

Links

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Job description

Calling All Passionate Individuals!

Are you passionate about making a difference in the world? Do you excel in communication and customer service? Join our team as a Work-from-Home Call Center Agent and help support non-profit organizations by processing donations and providing exceptional donor experiences.

Responsibilities:

  • Manage inbound and outbound calls to process donations for various non - profits efficiently.
  • Provide compassionate customer service, addressing donor questions and concerns effectively.
  • Maintain accurate donor records by entering information into our database with precision.
  • Follow up with donors as needed to ensure satisfaction and continued support.
  • Strive to exceed performance metrics to unlock pathways for career advancement.


Requirements

  • High school diploma or equivalent.
  • Minimum 6 months of virtual call center experience or 1 year brick and mortar
  • Able to pass a background check
  • Excellent verbal communication skills.
  • Reliable internet connection and a quiet workspace.
  • Basic proficiency in computer skills.
  • Flexibility to work evenings and weekends (Your schedule, your choice).
  • Windows 11 (No Mac OS or Chromebooks)


    • Benefits

    • Work conveniently from your home environment.
    • Competitive starting pay ranging from $0.25-$.035 per talk minute (Averaging $12-15/hour, with potential for increases.)
    • Clear paths for career growth based on your performance and dedication.
    • Join a supportive team environment committed to making a meaningful impact.

    If you're dedicated, empathetic, and eager to support important causes, apply today to join our team and contribute to something truly meaningful!




    Salary: 23,000 to 27,000

    Apply once. Then go straight to the hiring manager.

    After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
    ·

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