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Pledge Drive

Role overview

Qualifications

  • High school diploma or GED
  • 6 months remote or 1 year on-site experience
  • Solid communication skills
  • Windows 11 proficiency

Responsibilities

  • Handle inbound and outbound calls to process donations for various non-profit organizations
  • Provide excellent customer service to donors, addressing their questions and concerns
  • Accurately enter donor information into our database
  • Follow up with donors as needed to ensure satisfaction

Key facts

  • Remote from: Georgia (USA)
  • Full time
  • Junior (1-2 years)
  • English

Other skills

  • Communication
  • Customer Service
  • Empathy
  • Physical Flexibility
  • Problem Solving

About the company

Workingfor.be logo

Workingfor.be

Company details

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Job description

Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting non-profit organizations by processing donations.



Responsibilities:

  • Handle inbound and outbound calls to process donations for various non-profit organizations
  • Provide excellent customer service to donors, addressing their questions and concerns
  • Accurately enter donor information into our database
  • Follow up with donors as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities


Requirements

Basic Requirements:

  • High school diploma or GED

  • 6 months remote or 1 year on-site experience

  • Solid communication skills

  • Windows 11 proficiency

  • Quiet home setup and flexible schedule

Technology Requirements:

  • Windows 11 ONLY – No Chromebooks or Apple

  • 16 GB RAM computer is preferred

  • Dual monitors   (highly suggested)

  • Noise-canceling USB headset   (not required during application)

  • Hardwired internet connection (   not required during application   )



Benefits

  • Work from the comfort of your home
  • Starting pay of $0.25 per talk min (average is $12-15/hour) (with increased opportunities)
  • Opportunities for advancement based on performance
  • Supportive team environment

If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!




Salary: 24,000 to 27,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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