Virtual Business Administrator

This is a remote position.

You will carry out a variety of administrative duties as a virtual assistant, including answering emails, customer service, email marketing, scheduling meetings, e-commerce order fulfillment, and other adhoc tasks. Strong Internet connectivity and familiarity with messaging apps like WhatsApp are required for this position.

Role and Responsibilities:
-Keep retail and wholesale e-commerce platform up to date with promo and discounts.
-Excellent Customer Service Skills-Problem Solving Skills.
-Manage all e-commerce pricing, inventory and updating with new products.
-Optimize all platforms with updated keywords and trends.
-Create a monthly social media calendar and post them.
-Send out email newsletters and campaigns Email and Mailchimp.
-Order fulfillment.-Customer support for all e-commerce clients and buyer.
-Attend to all meetings and keep track of the minutes notes.
-Provide directives to other team members, such as graphic artist and copy writer.
-Keep statistics and records in a variety of operational reports.
-Carry out additional tasks as needed.
-Entering Invoices and Customers in Quick books-Managing Inventory File

Requirements

Job requirements and skill sets:
-Knowledge of Microsoft Office applications including Word, Excel.
-Background in e-commerce platforms, such as: Faire, Shopify, Amazon.-Medium 
understanding in SEO, google and facebook ads.
-Outstanding verbal and written communication abilities.
-A strong sense of organization.
-MUST BE ABLE TO WORK independent and consistent.
-MUST BE HONEST-Expertise with cloud-based platforms including Google Docs, 
WhatsApp, Trello, Toggl, Quick books and other chat tools for remote teams.
-Excellent time management and multitasking abilities.
-Meticulous and highly detail-oriented.
-Quick acquisition of new concepts or techniques.
-Capacity to function in a hectic setting.-Positive, upbeat disposition.
-Person has to be available for work between 8AM to 3:30 PM EST

Work Schedule:
Monday to Friday
8AM EST with flexibility to extend until 3:30PM

Benefits

Fully Work-from-home
Salary increase Year-end Bonus