About the Client
Our client is a fast-growing agency specializing in GoHighLevel (GHL) support services for entrepreneurs, agencies, coaches, consultants, and service providers across the US and UK. As the business continues to grow, they are looking for an experienced Project Manager with a strong GoHighLevel background to oversee multiple client projects, coordinate technical implementation, and ensure projects are delivered on time with exceptional quality.
Position Overview
As the Project Manager, you will be responsible for managing client projects from kickoff to completion while serving as the primary point of coordination between clients and the technical team. This role requires both strong project management skills and hands-on knowledge of GoHighLevel to effectively oversee builds, review technical work, provide guidance, and ensure successful project delivery.
You will manage timelines, prioritize tasks, monitor quality, communicate with stakeholders, and help the team deliver an outstanding client experience.
Key Responsibilities
Project Management & Client Success
- Manage multiple client projects simultaneously while ensuring deadlines and deliverables are met.
- Serve as the primary point of contact for clients regarding project updates, timelines, and expectations.
- Conduct project kickoffs and regular progress meetings with clients.
- Identify project risks, resolve roadblocks, and proactively communicate solutions.
- Ensure projects remain on schedule, within scope, and aligned with client objectives.
- Monitor project health and client satisfaction throughout the engagement.
GoHighLevel Project Oversight
- Review and oversee the implementation of GoHighLevel builds, including:
- Automations and workflows
- Funnels and websites
- CRM and pipeline configurations
- Calendars and appointment booking systems
- Forms, surveys, memberships, and products
- SMS, email, voicemail, and WhatsApp automations
- Provide technical guidance to team members when troubleshooting complex GHL issues.
- Ensure all deliverables meet quality standards before client handoff.
- Support CRM migrations and integration projects when necessary.
Team Coordination
- Assign and prioritize tasks for technical specialists.
- Coordinate workload to ensure timely completion of projects.
- Monitor team performance and follow up on pending deliverables.
- Collaborate with internal departments to improve workflows and efficiency.
- Maintain clear communication across all project stakeholders.
Quality Assurance & Documentation
- Perform final reviews of completed work before client delivery.
- Ensure all projects follow internal SOPs and quality standards.
- Create and maintain project documentation, process improvements, and knowledge resources.
- Track project milestones using project management software.
Required Skills & Experience
- Minimum 2 years of Project Management experience, preferably in a digital marketing or agency environment.
- Minimum 2 years of hands-on GoHighLevel experience.
- Strong understanding of:
- Workflows and automations
- Funnels and websites
- CRM and pipelines
- Calendars and appointment systems
- Memberships and products
- Client sub-accounts and SaaS Mode
- Proven experience managing multiple projects simultaneously.
- Strong leadership, organization, and time management skills.
- Excellent written and verbal English communication skills.
- Ability to work independently while managing competing priorities.
- Strong problem-solving and decision-making abilities.
- Reliable internet connection and a distraction-free workspace.
Nice-to-Have Skills
- Experience leading remote teams.
- Familiarity with Basecamp, ClickUp, Asana, or similar project management platforms.
- Experience with Zapier or other third-party integrations.
- Basic knowledge of HTML/CSS.
- Experience with CRM migrations from platforms such as HubSpot, Kajabi, ClickFunnels, Calendly, or Mailchimp.
- Experience working in a white-label or digital marketing agency.
Work Style
- Highly organized with exceptional attention to detail.
- Strong leadership and team coordination skills.
- Proactive communicator who keeps clients and team members informed.
- Results-driven and accountable for project outcomes.
- Able to prioritize effectively in a fast-paced environment.
- Process-oriented and committed to continuous improvement.
- Calm under pressure and capable of managing multiple deadlines.
Work Schedule
- Full-time
- Aligned with normal Philippine working hours
Tools & Platforms Used
- GoHighLevel
- Basecamp (training provided if tools change)
- Google Workspace
- Slack
- Zoom
This position is ideal for someone who combines strong project management expertise with advanced GoHighLevel knowledge and enjoys leading projects, collaborating with teams, and delivering exceptional results for clients.
Compensation: $5-$7 (Depending on Experience)
