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Debt Collections Specialist | TTG

Role overview

Qualifications

  • Experience in invoices, debt collecting and speaking with customers.
  • Strong communication and negotiation skills.
  • Target-driven and results-oriented.
  • Proficient in MS Office (especially Excel)

Responsibilities

  • Monitor and manage customer accounts to ensure timely payments.
  • Contact customers via phone and email to follow up on overdue invoices.
  • Forward billing discrepancies stated by customers to the line manager.
  • Maintain accurate records of all collection activities by updating a report.

Key facts

  • Remote from: Philippines
  • Full time
  • Collections Specialist
  • English

Hard skills

Other skills

  • Communication
  • Negotiation
  • Microsoft Office
  • Time Management
  • Results Focused

About the company

Yempo - Your Employees Offshore logo

Yempo - Your Employees Offshore

Outsourcing & Offshoring

Yempo Solutions is the specialist provider of outsourced, Philippines-based accounting, finance, and Information Technology (IT) professionals to clients in Australia, US, Canada, UK, New Zealand, Hong Kong, and Japan. For our latest job openings, visit our CRSP-approved Talent Acquisition team's LinkedIn: https://bit.ly/yempojobs

Company details

IndustryOutsourcing & Offshoring
Company size201 - 500

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Job description

We have an exciting mid shift opportunity available for Debt Collections Specialist. Work from home or the office – you choose! 

When you join Yempo, you’ll receive the following fantastic benefits:
 

  • Highly competitive salary – paid weekly!
     
  • HMO enrollment on commencement

     
  • Additional HMO dependents added each year of service
     
  • 20 vacation days per year; 7 sick days
     
  • Annual performance bonuses and incentives
     
  • Annual salary reviews and increases
     
  • Free cooked rice, snacks and hot drinks
     
  • Company polo shirts provided
     
  • Fantastic, bright and cheerful open-plan work environment 
     
  • Prestigious clients and highly professional and friendly co-workers
     

Your Responsibilities

  • Credit Control Expectations  
  • Monitor and manage customer accounts to ensure timely payments.  
  • Contact customers via phone and email to follow up on overdue invoices.  
  • Any billing discrepancies stated by customers forward onto your line manager.  
  • Maintain accurate records of all collection activities by updating a report that is provided.  
  • Provide regular updates to management.  
  • Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.   

Your Qualifications  

  • Experience in invoices, debt collecting and speaking with customers. 
  • Strong communication and negotiation skills.  
  • Target-driven and results-oriented  
  • Proficient in MS Office (especially Excel)  
  • Preferably with experience using Sage

     

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.


 


Compensation: PHP 47,500 – PHP 65,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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