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Functional Consultant (Oracle Utilities) - Remote Work Type

Role overview

Qualifications

  • 2+ years of experience as a Functional Consultant
  • Experience with Oracle Utilities
  • Experience with meter-to-cash processes
  • Experience with customer information and rate schedules

Responsibilities

  • Interacting with clients to determine solution specifications
  • Providing two-way communication between the customer and project team
  • Providing consulting on credit decisioning
  • Interpreting and adapting information for actionable insights

Key facts

Other skills

  • Communication
  • Social Skills
  • Problem Solving

About the company

Directio logo

Directio

Directio is a global IT services company. We consult, code, test, deploy and manage mainly cloud-based and mobile applications. We provide around the clock support from our offices in Poland, the Philippines, Mexico and the United States. We address the unique challenges businesses face through consulting, developing, and rapidly delivering top-notch tech products. Our goal is to not only tackle today's business hurdles but also prepare our clients for the future by accelerating their digital transformation. We specialize in: - cloud solutions - end-to-end software development - staff augmentation - ongoing support - data visualisation We have extensive experience in serving the FMCG, retail, automotive, SaaS, and IT services sectors. “We Code Success” is our guiding principle. “We code success” means we’re not just writing lines of instructions, crafting prompts or closing tickets. We want everyone associated with us - our clients, partners and employees – to be successful. Successful clients recommend our services to other successful clients – the same is true of partners and employees. “We code success” means focusing on our clients’ needs first. It means making sure we have a solid understanding of the issue before we propose a solution. It means remaining technology neutral as well as being transparent about what our strengths are and what’s possible. It means being receptive to feedback and consistently working to improve our performance. This approach leads to successful clients who remain with us for many years. “We code success” also means taking excellent care of our consultants. It means taking each person as an individual. Our people have families, friends, interests and lives beyond work – we try to support them in these areas as much as possible. Great people are a precious resource we try to acquire, nurture and grow over many years. Our low turnover, long tenured staff and consistently high eNPS score is a testament to this approach.

Company details

Company size51 - 200

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Job description

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.  

About project: 

We are looking for a Functional Consultant for our U.S. client specializing in IT consulting and modernization for the energy and utilities sector. Our client focuses on delivering innovative solutions, including Customer Information Systems, advisory services, and large-scale transformation projects. Their mission is to support utility organizations in improving efficiency, reliability, and customer experience through advanced technology and strategic expertise.

Responsibilities:

  • As Functional Consultant you will be interacting with clients to determine solution specifications, ensuring a clear understanding of business needs and expectations;

  • You will be providing two-way communication between the customer and the extended project team, ensuring alignment and effective information flow;

  • You will be providing consulting on credit decisioning, acting as a subject matter expert in software development processes and related solutions;

  • You will be interpreting and adapting information, ensuring accurate translation of business requirements into actionable insights;

  • You will be working with customers on both functional and technical aspects of project delivery and support, ensuring successful implementation and ongoing system performance.

Requirements:

  • 2+ years of experience as a Functional Consultant, ensuring hands-on involvement in functional analysis and solution delivery;

  • Experience with Oracle Utilities, ensuring ability to work within domain-specific systems and processes;

  • Experience with meter-to-cash processes, enabling understanding of end-to-end utility business flows;

  • Experience with billing payments credits and collections, ensuring knowledge of key financial and operational processes;

  • Experience with customer information and rate schedules, enabling proper system configuration and data handling;

  • Experience with business requirements workshops and functional design, ensuring structured requirement gathering and solution definition;

  • Experience with UAT process mapping and stakeholder management, enabling effective validation and collaboration across teams;

  • Experience with translating business needs into system changes, ensuring accurate and efficient implementation of requirements.

We offer:

  • Salary for work amounting to 120,000 – 130,000 PHP;

  • ₱3,600 monthly de minimis non-taxable allowance;

  • HMO coverage from day 1 for you and 1 dependent;

  • Equipment provided;

  • Optical coverage;

  • Year-end leave monetization;

  • Gym subscription;

  • Monthly supply of coffee!

Please be advised that we will only contact selected candidates

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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