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German-Speaking Customer Support Representative (Booking Project)

Role overview

Qualifications

  • German C1 / Native
  • English B2+
  • Good PC communication skills
  • Contact center experience is a plus

Responsibilities

  • Support customers with reservations
  • Assist with cancellations, payments, and refunds
  • Handle general inquiries ensuring high-quality service
  • Provide assistance in both German and English

Key facts

  • Remote from: Greece
  • Full time
  • Customer Service / Support Representative
  • English, German

Hard skills

Other skills

  • Communication

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

πŸ“ Remote | Relocation Support | 8-Month Contract

We are hiring German-speaking Customer Experts for an international project with Booking.com.

 Role Overview

You will support customers with reservations, cancellations, payments, refunds, and general inquiries while ensuring high-quality service in German and English.

Details:

Work Model: Remote

Location: Thessaloniki, Greece

Salary: €1,300 gross + bonuses

Schedule: Rotational shifts (08:00–00:00), Mon–Fri + weekends

Training: 3 weeks (English)

Contract: 8 months

Requirements:

German C1 / Native

English B2+

Good PC & communication skills

Contact center experience is a plus

 Benefits

Performance bonus up to 10%

Ticket Restaurant up to €100

Relocation support

International experience with a global brand

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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