Remote German Customer Experience Advisor (Car Rentals)

Drive customer satisfaction in the fast-paced world of car rentals (German speakers)!

Do you thrive on building positive customer experiences? Are you a fluent German speaker with a knack for problem-solving? If so, we have the perfect opportunity for you!

Join our team as a Car Rental Customer Support Advisor and:

• Become the friendly voice (or email/chat) that guides customers through their rental car journey.
• Assist with reservations, cancellations, billing, and answer questions about our extensive rental options.
• Be a brand ambassador, suggesting car types and services to perfectly match customer needs.
• Help us grow by gathering information and processing customer inquiries efficiently.

This dynamic role offers:

• Salary package (including base, meal & transportation allowance, and benefits) that adds up to over 16 288,72 euros annually.
• Plus, performance bonus 120 euros per 12months
• Comprehensive health insurance (free after 6 months).
• Paid meal and transportation allowances.
• Rotational schedule with weekends and weekdays off (perfect for work-life balance!).
• The chance to work remotely from the comfort of your home in Northern Portugal (or relocate to Braga).

We're looking for someone who:

• Is a native German speaker with excellent English (B2 level).
• Has a passion for exceeding customer expectations.
• Thrives in a fast-paced environment.
• Possesses strong problem-solving and communication skills.
• Previous customer service experience is a plus.

Ready to take the wheel?

Apply now and impress us with your German language skills and customer service drive! The hiring process involves an application review, language assessment, and German interview(s).

Don't miss out on this exciting opportunity!