French Travel Concierge (Remote - Bulgaria)

Unleash Your Inner French Travel Expert! Join Airbnb as a Remote Advisor

Do you have a passion for travel and a knack for connecting people? Are you fluent in French and eager to share the Airbnb magic?

If so, we've got the perfect opportunity for you! Become a key member of our team as a French Travel Advisor, working remotely from anywhere in Bulgaria. In this role, you'll be the friendly face of Airbnb for French-speaking travelers and hosts, ensuring a smooth and unforgettable experience for everyone.

Here's how you'll make a difference:

• Travel Matchmaker: Become an expert in finding the perfect Airbnb for guests, navigate bookings, and help them create dream adventures.
• Account Ally: Assist users with creating and managing their Airbnb accounts, troubleshooting any hiccups along the way.
• Communication Bridge: Facilitate seamless communication between hosts and guests, ensuring clear expectations and a stress-free stay.
• Problem-Solving Pro: Address guest concerns promptly and professionally, working towards positive resolutions.

Are you a great fit?

• French Fluency is Key: Showcase your French skills and connect with people from all over the world!
• Customer Service Champion: You have a passion for helping others and a talent for de-escalating situations.
• Communication Maestro: You excel at explaining complex details clearly in both French and English.
• Tech-Savvy Superstar: You're comfortable navigating the Airbnb platform and various online tools.
• Team Player Powerhouse: You thrive in a collaborative environment and enjoy working as part of a team.

Bonus points for:

• Hospitality or travel experience
• A love for travel and different cultures

What We Offer:

• Competitive salary (BGN 2,600 gross)
• Flexible Work-From-Anywhere Model (within Bulgaria)
• Comprehensive online training and onboarding (6 weeks, Mon-Fri)
• Be part of a growing and dynamic team!

Work Details:

• Contract: Flexible (to be discussed)
• Support Channels: Phone, Chats, Emails
• Hours: Mon-Sun, 10am-12am (40 hours/week)
• Languages: French & English (Fluent)
  

Ready to join the Airbnb adventure? We are! Apply today!