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French Travel Concierge (Remote - Bulgaria)

Skillmatch

Role overview

Qualifications

  • Fluency in French
  • Customer service experience
  • Strong communication skills in French and English
  • Tech-savvy

Responsibilities

  • Find the perfect Airbnb for guests and assist with bookings
  • Help users create and manage their Airbnb accounts
  • Facilitate communication between hosts and guests
  • Address guest concerns and work towards positive resolutions

Key facts

  • Remote from: Bulgaria
  • Full time
  • French, English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Technical Acumen
  • Hospitality
  • Teamwork

About the company

Skillmatch logo

Skillmatch

Human Resources Services

Looking for a helping hand with finding the perfect employee(s) or team for your company? Here at Skillmatch, we understand that people are the key ingredient to a truly successful business. By connecting people with top industry experts, we help businesses succeed. We also help individuals learn skills – that will enable them to build their own thriving businesses. Our team offers high-quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sectors.

Company details

IndustryHuman Resources Services
Company size2-10

Links

Website LinkedIn See all jobs

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Job description

Unleash Your Inner French Travel Expert! Join Airbnb as a Remote Advisor

Do you have a passion for travel and a knack for connecting people? Are you fluent in French and eager to share the Airbnb magic?

If so, we've got the perfect opportunity for you! Become a key member of our team as a French Travel Advisor, working remotely from anywhere in Bulgaria. In this role, you'll be the friendly face of Airbnb for French-speaking travelers and hosts, ensuring a smooth and unforgettable experience for everyone.

Here's how you'll make a difference:

  • Travel Matchmaker: Become an expert in finding the perfect Airbnb for guests, navigate bookings, and help them create dream adventures.
  • Account Ally: Assist users with creating and managing their Airbnb accounts, troubleshooting any hiccups along the way.
  • Communication Bridge: Facilitate seamless communication between hosts and guests, ensuring clear expectations and a stress-free stay.
  • Problem-Solving Pro: Address guest concerns promptly and professionally, working towards positive resolutions.

Are you a great fit?

  • French Fluency is Key: Showcase your French skills and connect with people from all over the world!
  • Customer Service Champion: You have a passion for helping others and a talent for de-escalating situations.
  • Communication Maestro: You excel at explaining complex details clearly in both French and English.
  • Tech-Savvy Superstar: You're comfortable navigating the Airbnb platform and various online tools.
  • Team Player Powerhouse: You thrive in a collaborative environment and enjoy working as part of a team.

Bonus points for:

  • Hospitality or travel experience
  • A love for travel and different cultures

What We Offer:

  • Competitive salary (BGN 2,600 gross)
  • Flexible Work-From-Anywhere Model (within Bulgaria)
  • Comprehensive online training and onboarding (6 weeks, Mon-Fri)
  • Be part of a growing and dynamic team!

Work Details:

  • Contract: Flexible (to be discussed)
  • Support Channels: Phone, Chats, Emails
  • Hours: Mon-Sun, 10am-12am (40 hours/week)
  • Languages: French & English (Fluent)

Ready to join the Airbnb adventure? We are! Apply today!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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