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German Customer Support

Role overview

Qualifications

  • Native or C1 German and B2 English proficiency
  • Strong communication skills and a 'travel-first' mindset
  • Ability to multitask across multiple browser tabs and booking tools
  • Valid EU Passport or legal right to work in Greece

Responsibilities

  • Assist German-speaking travelers and property partners via phone, email, and chat
  • Help with reservations, cancellations, and modifications
  • Mediate between guests and accommodations to ensure a seamless travel experience
  • Document all cases clearly in English

Key facts

  • Remote from: Greece
  • Full time
  • Customer Support Specialist
  • English, Greek, German

Hard skills

Other skills

  • Communication
  • Multitasking

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

German Customer Service Representative | Travel & Hospitality Project

Role: German-speaking Travel Consultant

Location: 100% Remote (Must be based in Greece)

Project: Supporting one of the Worlds Leading Online Travel Platforms

The Opportunity

Do you have a passion for travel and a talent for helping people? We are looking for German speakers to join a specialized team supporting a global giant in the travel and hospitality industry. Work from the comfort of your home in Greece while helping travelers from around the world book their dream stays and resolve their trip inquiries.

Your Responsibilities

Travel Support: Assist German-speaking travelers and property partners via phone, email, and chat.

Booking Management: Help with reservations, cancellations, and modifications.

Conflict Resolution: Mediate between guests and accommodations to ensure a seamless travel experience.

CRM Management: Document all cases clearly in English.

Requirements

Native or C1 German and B2 English proficiency.

Strong communication skills and a "travel-first" mindset.

Ability to multitask across multiple browser tabs and booking tools.

Valid EU Passport or legal right to work in Greece.

Relocation & Benefits

Full Relocation: Flight tickets reimbursement + 2–4 weeks of free accommodation provided.

Travel Reimbursement: Initial travel expenses to Greece are reimbursed.

14 Salaries: Benefit from 2 extra salaries per year (Christmas, Easter, and Summer bonuses).

Support: Professional assistance with Greek bureaucracy (AFM, AMKA, Bank account).

Equipment: High-end PC/Laptop kit delivered directly to your home office.

Apply Now

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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