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Dansk Kundeservice Medarbejder – Remote i Portugal

Role overview

Qualifications

  • Fluent in Danish
  • Minimum B2 in English
  • Residing in mainland Portugal
  • Valid EU work permit

Responsibilities

  • Provide customer support via phone, email, and chat
  • Assist customers with inquiries and administrative questions
  • Ensure high customer satisfaction and professional service
  • Accurately record and document cases in the system

Key facts

  • Remote from: Portugal
  • Full time
  • English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Social Skills

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

Vil du arbejde internationalt – mens du bor i Portugal?

Vi søger dansktalende kundeservicemedarbejdere til en stabil og international virksomhed med remote-arbejde inden for Portugal.

Dette er en fuldtidsstilling i et professionelt og multikulturelt arbejdsmiljø.

Dine arbejdsopgaver:

Yde kundesupport via telefon, e-mail og chat
Hjælpe kunder med forespørgsler og kontorelaterede spørgsmål
Sikre høj kundetilfredshed og professionel service
Registrere og dokumentere sager korrekt i systemet

Vi forventer, at du:

Har dansk på modersmålsniveau
Har minimum B2 i engelsk
Er bosat i fastlands-Portugal
Har gyldig EU-arbejdstilladelse
Har erfaring med kundeservice (en fordel, men ikke et krav)

Vi tilbyder:

Konkurrencedygtig løn (14 lønudbetalinger om året)
Måltidstillæg
Stabil ansættelse i international virksomhed
Remote-arbejde fra Portugal

Send dit CV på engelsk og bliv en del af et internationalt team.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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