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Danish Customer Service Specialist

CB Talents Academy

Role overview

Qualifications

  • Fluent, C2 level Danish
  • Good command of English (B2+)
  • Excellent communication and problem-solving skills
  • Motivation to work in a customer-focused role

Responsibilities

  • Support customers via phone, email, or chat with product and technical queries
  • Troubleshoot and resolve IT or service-related issues
  • Guide users through system setups and basic configurations
  • Document customer interactions and escalate complex cases when required

Key facts

Hard skills

System Level Troubleshooting Internal Documentation Customer Centricity

Other skills

  • Communication
  • Problem Solving
  • Physical Flexibility

About the company

CB Talents Academy logo

CB Talents Academy

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Danish-Speaking Customer Support Specialist Greece

Location: Athens, Greece (On-site, Hybrid, or Remote within Greece depending on the project)
Job Type: Full-time | Paid Training Provided
Start Date: Immediate

Ready to take your career international?

Are you fluent in Danish and eager to start a new journey in one of the most vibrant industries IT & Customer Support? Whether you're already in Greece or dreaming of the Mediterranean lifestyle, this is your opportunity to work with one of the most recognized global companies.

You'll join a multicultural team, receive full training, and build valuable international experience while developing your career.

What We Offer

  • Competitive salary package and relocation support.

  • Paid training and continuous career development opportunities.

  • Private health insurance and employee benefits.

  • Dynamic, multicultural, and supportive work environment.

  • Work with international teams and cutting-edge technologies.

  • Potential for remote work within Greece, depending on the project.

Your Role

  • Support customers via phone, email, or chat with product and technical queries.

  • Troubleshoot and resolve IT or service-related issues.

  • Guide users through system setups and basic configurations.

  • Document customer interactions and escalate complex cases when required.

  • Deliver a friendly, solution-oriented, and professional customer experience.

  • Follow company processes and contribute to meeting performance goals.

What Were Looking For

  • Fluent,  C2 level Danish.

  • Good command of English (B2+).

  • Excellent communication and problem-solving skills.

  • Motivation to work in a customer-focused role.

  • Flexibility to work in rotating shifts (depending on project needs).

  • Willingness to relocate to Greece if not already based here.

How to Apply

If this sounds like your next career move, send us your CV in English today. Let's connect and find the role that best fits your profile.

Take the next step in your international career apply now and join us in Greece!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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