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E-commerce Support Specialist (Remote Pakistan)

StaffShore

Role overview

Qualifications

  • Bachelor’s degree
  • Experience with Shopify, WooCommerce, or Amazon Seller Central
  • Strong Excel/Google Sheets skills
  • Confident using Google Workspace and collaboration tools

Responsibilities

  • Update products, descriptions, and images in Shopify/WooCommerce
  • Manage orders, returns, and basic customer inquiries
  • Track inventory and coordinate with suppliers or fulfillment teams
  • Upload listings or variations on Amazon or other marketplaces

Key facts

Hard skills

Shopify WooCommerce Amazon Marketplace Google Workspace Order Management Organizational Structure

Other skills

  • Microsoft Excel
  • Google Sheets
  • Communication
  • Detail Oriented
  • Time Management

About the company

StaffShore logo

StaffShore

StaffShore helps US service businesses build reliable remote teams with carefully screened professionals from Pakistan. Our approach to quality is simple: we screen candidates for experience, communication, and professionalism; prepare selected professionals for remote work and client onboarding; and provide ongoing support throughout the working relationship. You select the right professional and direct their daily responsibilities, priorities, and performance. StaffShore handles recruitment, interview coordination, onboarding, and continued support. We recruit across operations, administration, sales, customer support, marketing, technology, and finance. Based in Pakistan. Supporting businesses across the United States.

Company details

Company size2 - 10

Links

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Job description

We’re looking for an organized E-commerce Support Specialist to assist international clients with product updates, order management, customer messaging, and day-to-day store operations on platforms like Shopify, WooCommerce, and Amazon.

Key Responsibilities

  • Update products, descriptions, and images in Shopify/WooCommerce
  • Manage orders, returns, and basic customer inquiries
  • Track inventory and coordinate with suppliers or fulfillment teams
  • Upload listings or variations on Amazon or other marketplaces
  • Prepare simple reports and store performance summaries

Qualifications

  • Bachelor’s degree
  • Experience with Shopify, WooCommerce, or Amazon Seller Central
  • Strong Excel/Google Sheets skills
  • Confident using Google Workspace and collaboration tools
  • Detail-oriented and organized

You’re a Great Fit If You…

  • communicate clearly and professionally
  • enjoy structured, process-based work
  • stay organized with store updates and tasks
  • follow through consistently and accurately
  • feel confident supporting international clients

Work Schedule

  • Full-time, remote (Pakistan)
  • U.S. business hours required

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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