Customer Support Representative - Japanese Speaker | Athens, Greece

We're recruiting a Customer Support Representative for a growing team in Athens, Greece.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal

Details:

• Work model: Remote

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.