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Loan Processing Support VA

Role overview

Qualifications

  • Minimum 6 months of hands-on experience in US mortgage, real estate, or financial admin support
  • Proven track record of managing document collection and follow-ups independently
  • Excellent written English
  • Strong organizational skills with a history of managing multiple active files at once

Responsibilities

  • Collecting borrower documents and following up until complete
  • Organizing and uploading files into cloud-based systems (Google Drive, Dropbox, or similar)
  • Tracking and updating loan pipeline spreadsheets or CRM tools
  • Scheduling appraisals, inspections, and closings with multiple parties

Key facts

Other skills

  • Scheduling
  • Organizational Skills
  • Communication
  • Time Management

About the company

Remote Staff logo

Remote Staff

Hire Better, Work Better with Remote Staff. With 15+ years of experience hiring exclusively from the Philippines, we’ve serviced thousands of satisfied companies across diverse industries who've built dedicated remote teams with Remote Staff. Our expert team ensures effective recruitment, hiring, and HR management, empowering you to create your dream team effortlessly. Experience seamless hiring and a successful remote workforce.

Company details

Company typeSME
Company size501 - 1000

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Job description

🏡 NOW HIRING: Loan Processing Support VA
Remote | Full-Time | US-Based Client

⚠️ Please read before applying - this role requires proven, hands-on experience. We are not looking for someone willing to learn from scratch.

We're looking for a Virtual Assistant who has already done this kind of work - someone who has supported a US mortgage professional and knows what it takes to keep loan files moving without needing to be walked through every step.

📋 You must have direct experience with:
• Collecting borrower documents and following up until complete
• Organizing and uploading files into cloud-based systems (Google Drive, Dropbox, or similar)
• Tracking and updating loan pipeline spreadsheets or CRM tools
• Scheduling appraisals, inspections, and closings with multiple parties
• Sending professional status updates and coordinating between borrowers, agents, and lenders
• Using e-signature platforms such as DocuSign or HelloSign
• Working within US business hours and communicating with a US-based team

🎯 Requirements:
• Minimum 6 months of hands-on experience in US mortgage, real estate, or financial admin support
• Proven track record of managing document collection and follow-ups independently
• Excellent written English - you will be communicating directly with US clients and borrowers
• Strong organizational skills with a history of managing multiple active files at once
• Proficient with Google Workspace, spreadsheets, and email management tools
• Stable wired internet (50 Mbps minimum), noise-canceling headset, and webcam

🚫 Please do not apply if:
• You have never worked in a mortgage or real estate support role
• You are looking to learn the industry from the ground up
• You cannot work during US business hours

We place our VAs with quality US clients and we hold a high standard. If this is the right fit, we'd love to hear from you.



Compensation: $4 per hour

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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