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Spanish Language Support Specialist

Role overview

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Strong verbal interpretation and written translation skills
  • Excellent listening, communication, and interpersonal skills
  • Proficient in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace

Responsibilities

  • Provide real-time English-to-Spanish and Spanish-to-English interpretation during virtual meetings and phone calls
  • Translate emails, chat messages, documents, and other business communications accurately and professionally
  • Support Expedock's Logistics Coordinator in communicating with Spanish-speaking carriers, vendors, and business counterparts
  • Take meeting notes and summarize key discussion points and action items when needed

Key facts

Other skills

  • Microsoft Office
  • Detail Oriented
  • Organizational Skills
  • Communication
  • Social Skills
  • Active Listening

About the company

Expedock logo

Expedock

Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry. Thousands of freight and cargo containers are now being moved internationally via Expedock every week through our technology that eliminates inefficiencies by automating the manual processing and inputting of data into various systems at 99.99% accuracy guaranteed. Our international team of Stanford AI experts and logistics executives, backed by Tencent Holdings co-founder Liqing Zeng, Bain Capital, and Pear, among others, is committed to transforming the future of supply chain and logistics, one business at a time.

Company details

Company size51 - 200

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Job description

About Expedock

We are a tech enabled workforce augmentation platform leveraging top 1% offshore talent and cutting edge technology to enable businesses to unlock their full potential.


Who We Need

In this role, you will support one of our Logistics Coordinators, who works directly with a client based in Spain. The Logistics Coordinator frequently communicates with Spanish-speaking carriers, vendors, and business counterparts, and you will serve as the communication bridge by providing real-time interpretation during meetings and calls, translating written communications, and assisting with day-to-day coordination.

This is primarily a language support role, making it an excellent opportunity for bilingual professionals with strong communication skills. Previous logistics experience is not required—you'll receive the necessary context and training to effectively support business conversations.

Location: WFH/Remote
Shift sched: 2PM - 11PM (PHT)


What You'll Do:

  • Join virtual meetings and phone calls to provide real-time English-to-Spanish and Spanish-to-English interpretation.
  • Translate emails, chat messages, documents, and other business communications accurately and professionally.
  • Support Expedock's Logistics Coordinator in communicating with Spanish-speaking carriers, vendors, and business counterparts on behalf of the client.
  • Help facilitate clear and effective communication regarding operational updates, shipment-related discussions, and other business matters.
  • Take meeting notes and summarize key discussion points and action items when needed.
  • Relay information accurately while maintaining professionalism and confidentiality.
  • Perform general language support and administrative tasks related to communication as assigned.


What You Need:

  • Fluent in both English and Spanish (spoken and written), with the ability to communicate professionally in a business environment.
  • Strong verbal interpretation and written translation skills.
  • Comfortable participating in virtual meetings and providing real-time interpretation during calls.
  • Excellent listening, communication, and interpersonal skills.
  • Strong attention to detail with the ability to accurately convey information between English and Spanish speakers.
  • Highly organized and able to manage multiple conversations and tasks in a fast-paced environment.
  • Proficient in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace.
  • Able to work independently while collaborating effectively with a remote team.
  • Reliable internet connection and a suitable work-from-home setup.
  • Familiarity with logistics, freight forwarding, transportation, or supply chain terminology is an advantage but not required.


Why Expedock

  • HMO coverage and leave credits become available after three months of engagement.
  • Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
  • Structured Engagement & Training: Start strong with a structured engagement program and client-specific training designed to help you quickly master your assigned workflows.


Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

  • Evaluate your qualifications and suitability for current and future roles
  • Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience
  • Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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