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Remote Customer Service Specialist (Danish Speaker) (P)

Role overview

Qualifications

  • Fluent in Danish (written and spoken)
  • B2 level English
  • At least 1 year of experience in customer service or a call center
  • Strong attention to detail, organization, and problem-solving skills

Responsibilities

  • Be the friendly and professional point of contact for customers via phone, chat, and email
  • Represent a leading European brand with confidence, warmth, and enthusiasm
  • Accurately document customer interactions, solutions, and follow-ups in the CRM system
  • Troubleshoot and resolve questions related to digital products

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Communication
  • Collaboration
  • Creativity

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

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Job description

Are you passionate about cutting-edge digital solutions, and delivering exceptional customer experiences? Imagine being the voice of a prestigious European automotive brand, helping customers every day while working 100% remotely from Portugal. If you´re fluent in Danish and love solving problems with a smile, this role might be your next big move.

Your Mission

As a Customer Service Representative, you´ll be at the heart of the customer journey—creating positive, memorable experiences at every interaction. You will:

  • Be the friendly and professional point of contact for customers via phone, chat, and email

  • Represent a leading European brand with confidence, warmth, and enthusiasm

  • Accurately document customer interactions, solutions, and follow-ups in our CRM system

  • Troubleshoot and resolve questions related to digital products

  • Stay up to date with the latest products, services, and policies to provide spot-on information

  • Collaborate with a supportive team to continuously improve the customer experience

What You Bring

  • Speak Danish at Fluent level (written & spoken) and have English at B2 level

  • Have at least 1 year of experience in customer service or a call center environment 

  • Are passionate about automotive topics and comfortable with digital technologies

  • Have strong attention to detail, organization, and problem-solving skills

  • Enjoy thinking creatively and finding solutions that truly help customers

Don´t tick every single box? No worries—we still encourage you to apply. We´re great at matching talent with the right opportunity.

What´s In It for You

We believe great people deserve great benefits:

  • Work with a well-known brand recognized for innovation and quality

  • Full-time role with an indefinite contract (terms may vary based on experience and client needs)

  • Competitive salary + performance bonuses

  • 100% Work From Home, based in Portugal

  • Fully paid training—we set you up for success from day one

  • Career development programs to help you grow long-term

  • Monday-Friday work schedule. 

Ready to drive your career forward with us?
Apply now and become part of a team where your language skills, passion for automotive, and customer-first mindset truly matter.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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