Customer Service Specialist - French Speaker (Fully Remote) (P)

• 30+ days ago

Global People Sphere

Role overview

Qualifications

Fluent or C2 level in French
English at B2 level or higher
Already based in Portugal
Great communication and problem-solving skills

Responsibilities

Assist customers via phone, email, and chat
Troubleshoot and resolve product or service-related issues
Provide an outstanding customer experience
Work with internal teams to improve service delivery

Key facts

Remote from: Greece, Portugal
Full time
Customer Service Manager
French, English

Hard skills

Other skills

Customer Service
Communication
Problem Solving

About the company

Global People Sphere

Staffing & Recruiting
1–10

Empowering Organizations through Scalable People Solutions

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Job description

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We´re Looking For:

Fluent or C2 level in French
English at B2 level or higher
Already based in Portugal
Great communication and problem-solving skills
Customer-first mindset

What Youll Do:

Assist customers via phone, email, and chat
Troubleshoot and resolve product or service-related issues
Provide an outstanding customer experience
Work with internal teams to improve service delivery

What We Offer:

Competitive salary + performance bonuses
Private health insurance
Paid training and career development
Modern office or hybrid/remote options
A vibrant, inclusive work culture

Ready to make an impact? Apply today and bring your language talent to a global stage!