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German-Speaking Customer Support Specialist (P)

Role overview

Qualifications

  • Fluent or C2 level in German
  • Good English skills (B2 or higher)
  • Currently based in Lisbon
  • Strong communication, active listening, and problem-solving abilities

Responsibilities

  • Be the friendly voice and problem-solver for customers via phone, email, and chat
  • Offer quick, accurate, and empathetic support on product or service questions
  • Collaborate with internal teams to improve processes and customer satisfaction
  • Turn every interaction into a positive experience

Key facts

  • Remote from: Portugal
  • Full time
  • Customer Support Specialist
  • German, English

Hard skills

Other skills

  • Communication
  • Active Listening
  • Problem Solving

About the company

Global People Sphere logo

Global People Sphere

  • Staffing & Recruiting
  • 1–10
Empowering Organizations through Scalable People Solutions

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Job description

Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference?

This is your chance to join a global company in sunny Lisbon as a German-Speaking Customer Support Specialist, providing top-notch assistance to international clients.

What You´ll Do: 

  • Be the friendly voice and problem-solver for customers via phone, email, and chat

  • Offer quick, accurate, and empathetic support on product or service questions

  • Collaborate with internal teams to improve processes and customer satisfaction

  • Turn every interaction into a positive experience

What Were Looking For: 

  • Fluent or C2 level in German (native-level proficiency)

  • Good English skills (B2 or higher)

  • Currently based in Lisbon

  • Strong communication, active listening, and problem-solving abilities

  • A customer-first mindset and a passion for helping others

What We Offer: 

  • Competitive base salary + monthly performance bonuses

  • Private health insurance for your peace of mind

  • Fully paid training and continuous career growth opportunities

  • Hybrid or remote working options

  • A modern, multicultural, and inclusive workplace where youll feel at home

Why You´ll Love It Here: 

Youll join an energetic, international team where every day brings new challenges, new people, and new chances to grow. Your German language skills will open doors to a global career and well make sure you have fun along the way!

Ready to start your next adventure?

Apply today and help us deliver unforgettable customer experiences from the heart of Lisbon!

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