Customer support - Italian speaker - Remote

Looking for a remote opportunity in Portugal?

We are hiring Italian Customer Service Advisors to join a leading international company specializing in customer experience and business process outsourcing.

This is a fully remote position within mainland Portugal, offering the opportunity to work from home while supporting Italian-speaking customers in a dynamic and multicultural environment.

Location: Remote – Mainland Portugal
Start date: ASAP

As a Customer Service Advisor, you will support customers by handling administrative requests, answering inquiries and providing high-quality assistance. Your goal will be to deliver a smooth, professional and customer-focused experience.

Your responsibilities:
Handle customer inquiries and administrative requests
Update customer information using internal CRM systems
Find appropriate solutions while ensuring customer satisfaction
Communicate professionally and efficiently with customers
Deliver an outstanding customer experience in every interaction

What we offer:
Health insurance and additional benefits
100% remote work from mainland Portugal
Full training from day one
International and multicultural work environment
Career development opportunities
Continuous support and coaching

Your profile:
Fluent Italian (C1/C2)
Good level of English
Comfortable using multiple computer systems and CRM tools
Strong attention to detail and organizational skills
Excellent communication skills
Customer-oriented mindset

Important: We are looking for candidates who are available to start as soon as possible.

This position is open only to candidates who are already living in mainland Portugal and have a valid right to work in Portugal or within the European Union. Applications from candidates located outside mainland Portugal will not be considered.

Ready to join an international team while working remotely from Portugal? Apply now!