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Customer Service - French Speaker - Live & Work Remote from Sunny Portugal (Relocation Support Provided) (P)

Role overview

Qualifications

  • Fluent/C2 French + B2 English skills
  • Excellent communication & problem-solving abilities
  • Ready to relocate to Portugal
  • Customer service or hospitality experience is a bonus

Responsibilities

  • Connect with customers via phone, chat & email in French
  • Solve problems with empathy, accuracy, and a smile
  • Keep track of cases in our CRM and follow through until resolution
  • Work closely with teammates to keep service top-notch

Key facts

  • Remote from: Portugal, France
  • Full time
  • Customer Support Specialist
  • French, Portuguese, English

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Hospitality
  • Communication
  • Empathy

About the company

Global People Sphere logo

Global People Sphere

  • Staffing & Recruiting
  • 1–10
Empowering Organizations through Scalable People Solutions

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Job description

Live, Work & Thrive in Portugal!

Ready for a fresh start in one of Europes most stunning destinations?
Well fly you to Portugal, pick you up from the airport, set you up with temporary accommodation, and help you find your perfect home. Enjoy sunny days, ocean views, vibrant culture, and the warmth of Portuguese hospitality all while growing your career in an international team.

Your Role:

  • Connect with customers via phone, chat & email in French

  • Solve problems with empathy, accuracy, and a smile

  • Keep track of cases in our CRM and follow through until resolution

  • Work closely with teammates to keep service top-notch

What You Bring:

  • Fluent/C2 French + B2 English skills

  • Excellent communication & problem-solving abilities

  • Ready to relocate to Portugal

  • Customer service or hospitality experience is a bonus

  • EU passport or Portuguese residency card

Whats in It for You:

  • Temporary Accommodation: Room in a shared apartment (up to 12 months) at 280/month, all utilities included (deducted from payslip)

  • Flight Reimbursement: Up to 400 (economy class) after 6 months of contract

  • Initial Hotel Stay: Up to 28 days upon arrival (depending on project needs)

  • Full-time contract with base salary + performance bonus

  • Paid training, private healthcare, online Portuguese lessons

  • Social events, friendly colleagues & a supportive, inclusive culture

  • Real opportunities to grow your career while living your best life

Imagine yourself sipping espresso by the sea before starting work, exploring cobblestone streets after hours, and spending weekends discovering hidden beaches.
Portugal is waiting and so is your new adventure. Apply today!

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