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German Speaking Customer Support Representative

Role overview

Qualifications

  • German: Native or C1 level
  • English: Minimum B1
  • Strong communication and problem-solving skills
  • Ability to work effectively in a fast-paced, digital environment

Responsibilities

  • Handle inbound calls and emails from restaurant partners and customers
  • Resolve inquiries and ensure an excellent customer experience
  • Work effectively in a remote environment
  • Collaborate with the international customer support team

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

German Speaking Customer Support Representative

Location: Remote Based Anywhere in TΓΌrkiye
Contract Type: Full-time

Are you fluent in German and passionate about helping people? Were looking for motivated and customer-oriented professionals to join our international customer support team.

You will handle inbound calls and emails from restaurant partners and customers, resolving inquiries and ensuring an excellent customer experience.

Requirements

  • German: Native or C1 level

  • English: Minimum B1 (for internal tools and communication)

  • Strong communication and problem-solving skills

  • Ability to work effectively in a fast-paced, digital environment

Benefits

  • Performance Bonus: Based on monthly quality and performance results

  • Night & Attendance Bonus: Additional compensation for night shifts and perfect attendance

  • Meal Card: Monthly allowance for meals and daily expenses

  • Private Health Insurance: Provided for employees; dependents can be added

  • Equipment and Training: Provided (training delivered online)

Why Join Us

  • Remote work from anywhere in TΓΌrkiye

  • Multilingual, international team environment

  • Clear growth opportunities and performance-based rewards

  • Supportive culture and modern, digital-first operations

How to apply: Send your CV to cristianbernal@cbtalents.orgο»Ώ

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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